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John Lewis give 2 year guarantee on white goods appliances

 

Brand New Hotpoint Washer Wont Spin Even When Empty


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  • Root Admin

If it's a brand new machine nothing can be worn out, so unless you can see the belt off for some reason you'd need to let them look at it. Installation faults are the main cause of immediate washing machine faults but they are always based around not taking in water or not emptying rather than not spinning.

If by any chance you've only tried it with small loads just check out this article in case -

not spinning small loads/

This article may help too - Getting a faulty washing machine exchanged

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  • Root Admin

I wouldn't reject an appliance for such a minor issue. It's a lot of hassle for everyone concerned including yourself. They may well be able to refuse on the grounds it is disproportionately expensive to replace it for such a minor fault (which the Sale of goods Act allows). If on the other hand it fails again, I would be inclined to reject it then.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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