Hoover Washing Machine Error E16 And E14

[kez1happy]

hi there, my problem with my 16 month old hoover DYN8144D washer is that, 3 months ago I had the error code 16, of which I replaced the heater element (5min job), but now I've the problem of error code 14, would you say id be best replacing the heater element or a new NTC probe, thanks.

[Whitegoodshelp]

Sorry for the delay. Error 16 refers to a short circuit or insulation fault on the heater but error 14 is to do with not heating the water which could be caused by various connection faults, the heater, NTC (Thermostat) etc so if you fitted a new heater it's very unlikely to have gone faulty (although not impossible). For more help see - not heating up the water