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Thanks for the quick answer. Probably that would not be an issue. However rearranging the load 75% of the time is driving me mad! The machine washes perfectly, without any vibration and it's like a paradox that by tub cleaning it spins without any problem. I think I have to take a look inside.

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Hi,

I think the refusal to spin is a different issue from the drum hitting the back.

Mine refused to spin regularly until LG did a software update which solved the problem totally. Unfortunately this also involved replacing the program board so it may be that LG won't do it out of warranty, but it may be worth trying as this appeared to be a very common (almost universal) fault with these machines. Does it stop with the Unbalanced load error?

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Hi,

The machine spins only when load has more or less the same size and weight. Otherwise it turns for 10/15 minutes trying to spin and after it will stop and ask to rearrange load. I've been doing this for a couple of times but mostly without success. I have to inspect the washer and look if I can find something wrong.

Perhaps bearings, rotor or vibration sensor.

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Thanks for the interesting article! What above all confuses me is the fact that if I use the special option rinse+spin, with the washer empty, it will refuse sipinning.

On the other hand when I use the tube clean cylce it will spin at 1.400 rev. perfectly!

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You'd think the out of balance protection would be the same for all cycles. It may be more sensitive to out of balanced loads on cotton washes, where towels and sheets etc can cause serious damage if spun out of balance but less sensitive on wash cycles for synthetics etc which don't get heavy when wet and are less likely to cause damage.

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  • 4 months later...

Hi,

I have a F1443KDS with very similar problems - drum banging when on tub clean so no load - large gap - slows itself down as it starts to spin - programme takes longer than advertised etc etc

Luckily it is insured so it's being replaced (vouchers though as discontinued) but - do I just let them take it away OR how easy and expensive would it be to repair it myself ? Or how much to get it replaired ? Or would someone buy it for repairs ?

Would appreciate any thoughts,

Thanks

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Hi,

Mine has been banging, hitting back for over a year now and nothing has changed. We still use it every day and it has not got any worse.

Probably worth keeping it if it still washes and you can live with the banging (mine is in basement so it does not bother me) - it may go on for years without actually breaking.

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Thanks for the replies -

Has worked fine but when engineer called he said not to use it. Has banged sometimes when loaded up but I thought that was just uneven heavy load. With the large gap I do wonder if any socks etc may be lurking inside !

I'll probably take the option to keep it if they give it to me but looks like I'll have to let them take it if they insist - thanks for that info.

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Does the gap decrease when a load is in the drum and full of water? Just wondering if it leans back when empty but the weight of a load makes it come forward a little?

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  • 2 years later...

Just to update. My machine has been banging during spin and the drum leaning back for over 3.5 years. I replaced the springs and dampers to no avail and the drum bearing had no play. I have continued to use the washing machine daily (I would estimate over 1000 cycles over the 3.5 years) and it has worked fine until yesterday.... It is now officially dead and I will take it to the washing machine graveyard on Saturday.

You may be interested in the cause of death - there is a big hole in the side of the plastic tub (presumably made by the drum hitting it) so water pours out whenever it is used (it actually works if I wanted to wash the floor as well as the clothes every day....) £156 for the replacement part and full dismantle to repair - Not economically viable for a 7 year old machine I feel.

RIP LG f1443kd

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Hello drgnb,

Thanks for your update! My case seems to be a little bit different: in the meantime I found out that this machine is very sensitive for being on level. My kitchen floor is uneven and I had some work to place the machine on level. We use it average twice a week and 50% of the time it will spin, mostly when it works with maximum load. We can live with it. In the Algarve doesn’t rain much…

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  • 1 month later...

Hello Everyone,

After 5 years of using this washer (LG F1443kds) I have the same issue as everyone here - DRUM LEANING BACK - the gap have around 3 cm already.

I goes through the topic and I did not found the clear answer what must be done/replaced to eliminate this gap.

First LG specialist has give up without touching the washer. Second want to replace these 3 spring but I'm not sure that the only issue.

Please advice is reparing of this washer is profitable.

Thanks in advance for any help.

Michał

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Michal,

I replaced the 3 springs and 2 dampers and it did not make a scrap of difference - a total waste of time and money in my opinion.

I think there is a clear lesson here. If 99% of washing machines have the inner and outer drum concentric with the springs and dampers on the outer drum, and 1% of washing machines (ie this LG one) do something totally different (ie have a fixed outer drum and spring / damp the inner one only) then the 99% are probably the better design.

You may remember a few year's ago when Dyson tried to re-invent the washing machine with even more disasterous results.

My advice is don't waste a penny on it. Keep using it until it toally breaks then buy a new one.....

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Are there any other symptoms Michal? Is something catching on the back panel or casing for example? In the case of the direct drive washing machines the back is weighted by the direct drive assembly. Essentially the motor driving the drum is attached to the back of the drum instead of underneath at the bottom like most other washing machines.  However I'd expect LG to have adequately counterbalanced this with drum weights at the front. Maybe the direct drive assembly puts extra strain on the suspension and eventually it starts to lean back?

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