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hi all - im new here so be gentle with me -- what i have is a bush A126Q washine machine that has been transported without the bolts in and im not even sure it was working before removal but now its not working the machine powers up and sounds like its gonna start but no water enters the drum - I put a meter across the terminals of the inlet valves and as soon as you turn the program dial to any position all four terminals read 240 volts but when dials is in off position there is no power to inlet valves - I thought only one or two should read 240 v so is this normal ? or should I be looking elsewhere for the fault ---- any help appreciated cheers

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Washing machines can have switching on the neutral side, so many parts are live all the time. When the machine wants to let one work it gives it a neutral return. Try this article for advice on fixing a washing machine not letting any water in

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I just realised that the link I advised about is only relevant if the rest of the washing machine works such as it will spin, but it just won't start on a wash programme because it won't take any water in. If it literally won't start at all on any programme you could have a look at this article - won't start up - but it can only give basic general advice because there are so many things it could be.

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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I just realised that the link I advised about is only relevant if the rest of the washing machine works such as it will spin, but it just won't start on a wash programme because it won't take any water in. If it literally won't start at all on any programme you could have a look at this article - won't start up - but it can only give basic general advice because there are so many things it could be.

I just looked at that page and thanks I never gave the door switch a thought will try that later it when I go back to my nephews house the machine has power but just wont spin or start to take in any water that's why we thought the water valve solenoids at first but I will test the door switch with test meter later - many thanks for now for your reply
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I had a look again today and door switch appears to be ok - power led is on and when I turn the dial to any program it makes a noise like the motor or pump running not fast just turning over but no drum movement and drum is free to turn and no water flowing through so im still stumped -- any more ideas that I could maybe try ? thanks in advance - I thought if door switch was faulty then there would be no motor movement

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That's right, if the door interlock is not functioning nothing will work except control board lights. With your title being "won't start" I thought the whole thing wouldn't start. It's still not totally clear what the exact symptoms are to be honest. If the motor doesn't turn when you put it on spin, and no water enters the machine on wash, then it's a strange fault because normally you would only get one or the other symptoms. I can't think of a fault that would cause both totally separate things to fail.

If it's not taking water in then the drum won't turn on wash until a certain level is reached, but it should turn ok on spin. I remember on some washing machines a faulty neutral on the pump could cause the valves to stop working because they shared the same neutral return. If we knew the washer was working OK before the move then the suspect would be something that happened in transit but we don't know so it could be anything. Transporting a washing machine without transit bolts shouldn't be a problem as I describe in my article transporting a washing machine but it's definitely possible for something to happen if it went under any rough treatment or bounced about a lot on route.

Need a repair or spare parts? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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