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Drum Not Rotating


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Hi This machine is about 12 years old and never needed anything apart from cleaning the filter .

It has stopped rotating and spinning it just fills and empties and goes through its cycle although when I let it fill with water only without a load it does rotate .

I took the back panel off and the belt is not broken or slack . Any ideas what it might be .

we have 2 of these almost identical only the other one is just branded Bendix I've never known washing machines last as long as these 2 the Hoovers and Hotpoints didn't last half as long.

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  • Root Admin

If it turns without a load in but not with then the main suspects (after a slack belt) are a motor fault (maybe worn carbon brushes if fitted) or even a pcb control module fault.

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If it turns without a load in but not with then the main suspects (after a slack belt) are a motor fault (maybe worn carbon brushes if fitted) or even a pcb control module fault.

Thanks I had a look at the motor its a Sole 20580 052 and looks as if it has carbon brushes quite a lot of sparking when it turns does that fit with worn brushes.

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  • Root Admin

Yes, there will often be some small sparking, but flashes indicate something's worn. I wrote a very comprehensive section on carbon brushes aimed at Hotpoint brushes and motors but the advice is very useful for any washing machine motor with brushes so give it a good read - how to check for worn brushes

Need a repair or spare parts? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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