Hoover Nextra 6Kgaaa1600 Not Starting A Wash

[Steven]

Hi all, like most people I found this site after problems with the above washing machine.

The washing machine would wash but refused to spin, so suspecting a blockage at the pump, I checked the discharge pipework which was clear, then I removed the filter and found some of the usual threads etc, but also found some small coins.

I put it back together and expected it to work ok, but, whilst clearing the blockage I had laid the washing machine on its side for better access to the pump. Once I got the machine all put back together I tried a wash, but, it will not start.

Power is ok, as the 'STOP' light flashes continuously when you select a program, but the 'DOOR LOCKED' light does not come on (so I suppose the machine thinks the door is not locked - could the door lock mechanism be affected by the machine having been laid on its side) and the machine will not start when the 'START' button is pressed (because the machine thinks the door is not locked?.).

Would appreciate any advice on this one, as washing clothes for the family is a real pain at the moment :-(

Thanks in advance guys.

[Whitegoodshelp (Andy)]

If you laid it down with water in some could have got onto parts and caused problems but if the door locked light doesn't come on it could be the machine is not getting the signal the door is closed so check the interlock is still on properly and try spraying a little wd-40 into it and on the door catch. Make sure the door seal is on properly all the way round the front rim and the door is shutting firmly.

Other than that it would make sense to get an engineer in.

[Steven]

Hi Andy, thanks for the comments. I thought I had drained all the water but I did notice a little water on the floor afterwards, near where the top of the machine had been!.

Silly question time, but where is the interlock assy located, and where does it get its signal from?. The door seal looks ok. It's a new one (3-4) months old, eng fitted it after a bra wire problem wrecked the original door seal (Tip for the day was always use one of those little net wash bags for them) :-)

[Steven]

Got to go out now, had a look and suppose the interlock is behind the latch, will look for the interlock when I get back, the front panel doesn't come off on this Hoover model, so will have to take off the top lid and try to reach the interlock from there.

Tamuch

[Whitegoodshelp (Andy)]

Hell Steven. Yes the interlock is what the door catch pushes into to tell the machine the door is closed. Make absolutely sure the power is disconnected before messing with it as the main power goes to the door interlock waiting to be passed onto the rest of the machine when the door is detected to be closed.

[Steven]

Hi Andy, apologies have been working away from home. Well the repair man came during the week and said that the motor brushes needed replacing, the machine is about 6 yrs or so old, so he changed the brushes, after having to take the motor out to do so!, and set it on a long wash cycle, to bed the brushes in.

However, my wife called me later that day to tell me that although the machine ran, it still would not complete a fast spin cycle. So, the repair man is coming back on Saturday to have another look, hopefully not for another call out charge. Am thinking it is looking more and more like a control problem, which would be expensive, so depending on verdict on sat morn, I may be washing machine shopping on sat aft!!.

Thanks for the tips,

Steven

[Whitegoodshelp (Andy)]

All sounds a bit weird Steven. Let us know what happens.