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Drum Does Not Rotate And It's Unable To Pump Out Any Water

balfourroadman
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balfourroadman Rookie

balfourroadman

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Hi

My Bosch Exccel 1600 has just malfunctioned after 7 years of perfect service.

The drum does not rotate and it's unable to pump out any water.

When the machine is on there''s a noise which sounds like a bags of stones being mixed around.

I haven't been able to pop the back off yet.

Just wondering if anyone's had anything similar?

Is it a broken belt or maybe a problem with the motor?

Any advice would be great.

Thanks

Balfourroadman

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Whitegoodshelp (Andy) Grand Master

Whitegoodshelp (Andy)

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The first thing I would do is look at why it isn't emptying the water, it could have something in the pump. Check this out - Washing machine won't empty water (stuck full of water)

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