Jump to content
John Lewis give 2 year guarantee on white goods appliances


Washing Machine Pump Fault


Recommended Posts

  • Members

Hi. I have a Hoover AL130 washing machine. The pump will not work. I have tried fitting a new pump but it's still the same. I have bench tested the old pump and it works smashing.

Could it be the control board? If it is, then why is the pump not turning even though it is getting power.

Please help

Link to comment
Share on other sites

  • Root Admin

It sounds like a fault on the neutral return on the water pump. The pump is clearly OK as you've run it separately, and if you know it's getting power, then it must be the neutral return that's not getting through.

It could be a fault at the program control unit (timer), but these are expensive parts. Buying a new timer carries a risk, because no one will sell you one with a guarantee. Therefore, if you replace it and it still doesn't work, or you introduce a fault because you wire it up wrong you have problems.

If you have a continuity test meter, try tracing the neautral wire on the pump all the way back to the control board. Make sure there isn't a break in the wire anywhere before it gets there. If there is a neutral return all the way back to the program control then it's likely to be an internal fault in the program timer.

There is a company that repairs washing machine timers and pcbs, which is another possible option called QER

Alternatively, if your washing machine is less than 5 years old, you could get Hoover to fix it under the free 5 year parts guarantee ( I have a 5 year parts guarantee - should I use it? ) They will supply the part free and charge just the labour which should still be little more than the cost of a new control board.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part

  • Popular Contributors

    1. 1
    2. 2
    3. 3
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...