Hotpoint Wd420 Cancel Not Working

[d14ner]

I have checked with the trouble shooting guide and not found a solution to my problem.

My washing machine starts when I press the start button. When I try to cancel a programme, the lights all flicker to a preiod of time and it refuses to cancel. Since it does start, would you consider this a problem with the front control panel or a communication problem with the rear PCB? Unsure which to change first.

Thanks.

[Whitegoodshelp (Andy)]

If you don't try to cancel the programme does it work OK and complete the wash cycle properly?

[d14ner]

Yes, the cycle completes. But it's a concern if I put something in and forget to lower the temperature and wish to reset.

[Whitegoodshelp (Andy)]

I presume you've used the cancel before ok and are doing it right? I know the cancel on my washing machine is tricky to use, designed like that to prevent accidental cancelling by ourselves or kids pressing buttons. If I press cancel on my machine lights flash but then I have to do something else within several seconds or the wash resumes.

If you have always used it without problem but now it won't work it's a very strange fault, I wouldn't think it worth all the expense to fix if it's only the cancel that's playing up.

[d14ner]

Yes, always been able to use without any problem previously. Used PCBs are not that expensive and we've several times managed repairs to thermostats/thermistors, have replaced the rubber seal and have replaced some buttons on the control panel. Bit of a triggers broom, but all else is well at the moment and wouldn't want to get a new machine when I could just switch out one of the boards.

[Whitegoodshelp (Andy)]

Could it just be the actual cancel button that's dodgy? Never heard of a faulty pcb that works perfect apart from won't cancel.

[d14ner]

The cancel button is the start button, so if the start button works?? ...

[Whitegoodshelp (Andy)]

In that case maybe not.

[d14ner]

Sorry, maybe not what? Which of the two boards do you reckon may be faulty? Whilst we don't mind doing repairs, don't want to switch one board only to find its the other.

[Whitegoodshelp (Andy)]

It was just a continuation of our previous conversation -

"Could it just be the actual cancel button that's dodgy? Never heard of a faulty pcb that works perfect apart from won't cancel

The cancel button is the start button, so if the start button works?? ...

In that case maybe not."

The main pcb presumably monitors the start/cancel button to see if it is ever held in longer than the required period to instigate a cancel. Presumably it is recognising the cancel instruction because it flashes all the lights but I don't know why it would not then cancel the programme if everything on the machine is working OK. I would have to guess like you that it's a fault on the pcb but it's quite strange. I can't guarantee it would cure it and they are usually pretty expensive with no guarantee unless fitted by an engineer.

I would try to get it checked at somewhere like QER

[d14ner]

Thanks. I'll probably leave it be for the time being since it actually starts and works when I ask it to.