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It's a July-2015 washer-dryer. Clothes often come out more dirty than they came in. They are covered with some very fine gray fiber that we take off using a roller sticker. We tried: - Cleaning the big rubber seal of the door - Cleaning the pump's filter (the one you have to pop the front lower lid off and turn it out, it was actually quite clean) - Running the secret "A+B for 7 seconds" self-cleaning cycle - Running an empty wash with washing machine cleaner We get the fluffy stuff even if we don't run a dryer. We are careful not to put lint-generating clothes in it (but maybe my lodger did that before). It feels as if there is something that's storing this fuzz and it needs to be cleaned. I am wondering if I can do it myself because I live in Newbury and it's an "all you can rip off buffet" for tradesmen here (our neighbor Reading has 2 or 3 times cheaper tradesmen). Thanks for any ideas.