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Posted

I leave in a town house and there is a Maytag washing machine.

The washing machine leaves stains on any clothes (see attached images). This is most noticeable on dark clothes such as black and red.
I opened the top of the machine, cleaned out as much of the grime on top of the drum as I could and then found a thick layer of disgusting built-up grime on the outside of the drum. I put a towel behind the drum and spined it until the towel turned black (see attached videos and images). I washed the towel and repeated this over 20 times. In the attached video you can see the gunk coming out through the holes in the drum of the washing machine. The towel pushed all the grime inside (see videos here and here). I repeated the process until there was apparently no grime left on the towel or in those holes. There seems to be no grime now, at least on the outside of the drum.

After that, I used 2 liters (a cup at a time) in the "liquid bleach" dispenser and inside the drum itself, one cycle after another for several hours straight, and used the "clean washer" cycle several times after that. But it doesn't seem to have helped, all the clothes are still stained. I think even though I cleaned outside the drum, there is still build-up grime underneath the drum.

I tried changing the detergent (even though I used the same one for 10 years in other apartments I lived in), using different cycles, cleaning the machine, etc, but nothing helped.
What can be my next steps to figure out the issue before asking the landlord to replace the washing machine?
BTW, when I moved into this house, the washer and dryer were extremely dirty and covered in sticky grime.

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  • Root Admin
Posted

Hi. Unfortunately once a washing machine gets that bad it's usually impossible to clean it out properly. It probably does have this gunge coating on parts of the drum you can't reach, plus inside all the hoses. 

It is caused by doing mostly low temperature wash cycles and liquid detergent. 

My article here explains everything about the problem - washing machine covered in gunge

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