Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Recommended Posts

Posted

Model WAT28371GB/01 VarioPerfect EcoSilence Drive 

The fill hose came off the soap dispenser causing a small water leak. So I removed both front panels and reattached the hose. Afterwards machine beeps twice and displays the door lock symbol. No error code displayed.

I've replaced both the door lock and the cable (from Bosch) but it still does the same thing.

The control panel seems OK. I can select any program and the correct times are displayed but soon as you press start you get the double beeps and the door lock symbol.

I've tried numerous different reset procedures found on the Web but Im not convinced I have found the right one for this machine. Vids suggest that the reset process should light up all the segments on the display but that never happens. 

Anyone know the correct reset proceedure?

I'm an electronics engineer so know how to work safely on the machine.

Anything else to try?

 

 

 

Book Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your appliance Spare Parts

Need appliance spares? - Buy spare parts here


  • Root Admin
Posted

It's remarkable how many people have replaced the door lock when suffering from this type of error and it didn't fix the fault. If it's not the door lock up fault it can only be wiring, or a problem with the door latch not activating the door lock properly. There shouldn't be any reset process necessary. With a washing machine, if there is a fault, then the washing machine will not work and all display an error code. As soon as the fault is fixed the washing machine works normally.

As this fault only occurred after removing the front panel the overwhelming suspect is that something went wrong during this process. So I would remove the panel again completely check all of the wiring and fixing of the door lock. I would also examine (probably first) the door latch. Is it okay not broken in any way, is it spring-loaded in one direction so that you can bend the latch against a spring and the spring then forces it back? Try spraying a little WD 40 inside the door lock and on the door latch.

Need a repair or spare parts? 

Book a Repair | Spares4Appliances

WARNING:  Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

Book Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your appliance Spare Parts

Need appliance spares? - Buy spare parts here



  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
      3.3k
    • Total Posts
      14.7k
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.