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Posted

When trying to open the door the catch gave way but door didn't open. I waited as usual on the end of cycle time delay before opening. The door catch isn't broken but won't push back into position. The door opening mechanism is exposed but what do I do to get it open

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  • Root Admin
Posted

Hi Peter. To open the door you need to activate the same thing that the door latch is when you pull it. One of those plastic things will either pull or push against the spring tension to open the door. It may be that you need a tool in order to be able to do it because you no longer have the leverage that the door handle usually gives.

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  • 1 month later...
Posted

If you open the flap at the bottom right-hand side on the front and look toward the top there will be a slotted piece of hanging plastic cord. If you put a screwdriver into that and pull it down it should release the door.

  • Root Admin
Posted

Thanks Hawkeye66. That feature is usually very rare on washing machines because it involves more expensive door lock. It's very common on Miele but I've not seen it on cheap ones. It would be nice if they had it though as it is useful.

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WARNING:  Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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