Hotpoint wmfug742g

[Erni28]

Hi all. Iv just bought a 2nd hand hotpoint wmfug742g it all worked fine when I picked it up. Got it home plugged it in and the key lock will not come off. I hold the button down for 3 seconds and it counts down from 3 but the key lock will not come off. I have tried unplugging it for 10..15mins and trying again but the key lick won't  come off. Won't even switch off with the power button. Any help and advice would be much appreciate thank you 

[Whitegoodshelp]

Hello there. The best thing I can advise is to download the instruction manual for it. I presume it didn't come with one. It sounds like it could be a child lock or similar. The instruction manual should describe exactly how to remove the key lock. You should be able to download on here White goods appliance instruction manuals