Candy Washing Machine keeps putting in water when on

[rantony420]

Hi,

I have a Candy GVS168D3 Washing Machine.

Whenever I start a program, water keeps pouring into the dispenser section and doesn't stop until I take out the plug.

I have run the diagnostic program by turning the wheel two to the left and holding options, then pressing start.

There is no error code and only shows 888.

I have tried cleaning the top of the dispensor draws but still nothing. It comes out of the far left side (where the 2 is) if that makes any difference.

Since it stops when the plug is out, I suspect that this is an issue with the PCB / computer in the washing machine.

Is there anyway to reset this or fix it without getting a Candy engineer out? Particularly, since there is this pandemic.

Thanks

[Whitegoodshelp]

No there’s nothing to reset it’s a fault. Somehow the valve is being energised when it shouldn’t. I’ve heard of earth faults causing strange faults but it could be the PCB. I wouldn’t try replacing one though as they are expensive and you can’t be sure it will fix it. QER Electronics can test them though. 

[marnilai]

On 09/08/2020 at 01:39, Whitegoodshelp (Andy) said:

No there’s nothing to reset it’s a fault. Somehow the valve is being energised when it shouldn’t. I’ve heard of earth faults causing strange faults but it could be the PCB. I wouldn’t try replacing one though as they are expensive and you can’t be sure it will fix it. QER Electronics can test them though. 

Ok, that is clear now. Thank you for your answer.