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John Lewis give 2 year guarantee on white goods appliances

 

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Posted (edited)

Hello

I have a Miele washing machine Softronic W460 that is about 16 years old. Last year I had a repair done & the chap who did it recorded I think about 8600 hours of use & mentioned the 'water path' which I think he replaced.

Now I am having problems again that it isn't always taking the softener from the drawer. This seems to be on a completely random basis. We did explore the inside of the machine and cleaned all the tubes/pipes which were silted up YUK! and put it back together but it hasn't solved the problem.

My question, do I get it repaired again at a cost of possibly £80 & hope it lasts another year or should I buy a new washing machine - which won't be a Miele!

Unless of course someone has an idea why this is happening and can suggest a remedy.

Your thoughts & observation would be gratefully received

Thank you

 

Edited by Margaret

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