Miele Washing Machine Upstairs vibrating floor

[Duncan Macleod]

Hi all

We recently decided it would be a nice idea to put our washing machine upstairs (2nd floor) so had some plumbing done, redecorated and purchased a shiny new (and very expensive) Miele machine. Unfortunately when we tried to use it the house shook and we could feel the vibrations on the ground floor. FYI we live in a 10 year town house with neighbours on both sides.

I have tried a vibration mat, silent feet (from Amazon) and also removing the laminate floor I fitted. These helped but no where near enough to make the machine usable.

The Miele weighs 100kg so I was concerned that it was the weight causing the issues, so this weekend I purchased an old Beko on Ebay to try something lighter.

The Beko is fine and while it can be heard in the room below its not bad and certainly no noise on ground floor.

Has anyone else had similar experience and have any advice?

We have been suggested to reinforce joists, does anyone know if this is really likely to make a significant difference?

Can anyone suggest a decent machine that would work well in this kind of an environment?

Does anyone want to buy a scarcely used Miele!!?

Many thanks for any tips or suggestions

Duncan

[Whitegoodshelp (Andy)]

Hello Duncan. It's a great shame because the Miele washing machine is substantially superior in every way to a Beko machine. The problem ironically is that the Miele is so well-made that it is very heavy and needs to be on a solid floor. Miele themselves say that their washing machines need to be ideally on a concrete floor or a reinforced floor. Ours is in our garage on a concrete floor and when it goes into spin it just doesn't move, and even when I once had several boxes balanced on top of it and it went into full spin none of them moved at all which is remarkable.

During spin the outer drum inside has to move with the centrifugal force of the laundry being spun at high speeds. This movement is absorbed as much as possible by the suspension but inevitably you have a large metal box with a drum bouncing around inside and this creates movement and vibration. If you have it on relatively thin and springy joists that are often upstairs then these sounds can get amplified. Just make sure you have removed all the transit packing from the machine. You'd be surprised how many times that as happened. If the transit packing is not removed then the washing machine will seriously move about and vibrate.