Zanussi Jet Stream - Remove & Clean Filter/pump

[Darren]

I have a Zanussi Jet Stream 1400 7KG and I am having a drain error. I want to clean the filter however I can not remove it and think that the two parts in the photo attached should be stuck together and unscrew together.

Can you please confirm and suggest a solution.

Many thanks

[Whitegoodshelp]

It doesn't look broken but yes it should all come out. If you can't work out how to do it you'll have to lay it on its front (after draining all the water out through the small drain hose to the left) and undoing the main sump hose from underneath.

[Whitegoodshelp]

Maybe you don't totally unscrew it? It doesn't seem to have a thread that needs unscrewing, only a ridge to hold it in place. If you put it back on, and then just turn it to the left enough to pull it out maybe it will bring the whole thing out?

[Emmet]

Same problem here. Did you get a solution?