Spin Cycle Doesn't Start

[Benyaman]

HI,

Have a Hotpoint WMF740, machine washes fine but when it gets to the spin cycle the machine seems to struggle getting it into spin mode, it tries several times then gives up and gives error code F-02. This only happens intermittently. When you switch the machine off and do the manual spin cycle it works (sometimes).

I have had the machine open and checked whether anything is caught in the drum but it rotates ok. I have also removed the belt from the motor and the motor spins freely.

I rang hotpoint who said it could only be fixed by a hotpoint engineer. The said it is something to do with the board at which I stated if I ordered it i could fit it. Apparently hotpoint can only program the board.

Is there anything I can do?

[Whitegoodshelp]

F02 is not "the board" so their advice is rubbish. It could be, but it may be something else too - read this

http://www.whitegoodshelp.co.uk/hotpoint-aqualtis-error-code-f02/