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John Lewis give 2 year guarantee on white goods appliances

 

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  1. Hi, I have the above washing machine which appears to be misbehaving, as its stuck in limp-mode and will not operate any wash cycles. On turning the dial, so that the machine comes on and holding in the start button, I received the E18 error code (unstable load). I removed the control board and found that one of the diodes had some electrical burning around it, although appeared to function correctly with a multimeter. I have since replaced this board with a new control board, however the machine is still in limp-mode but now reporting an E17 error code (excessive foaming). I'm going to assume that its probable a sensor that is causing this error message, however I don't know where to find the sensor or which component may contain the sensor ? Thanks for any assistance. Kind Regards, Tim
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