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John Lewis give 2 year guarantee on white goods appliances

 

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  1. ste_mcnair
    Hi, I purchased the above washing machine in February 2014 and just a couple of days back it appears to have generated a fault...... When I turn the machine on and select a program (i.e. 40 degree cotton wash) it begins to fill as it would normally and then it begins to spin approximately 2 minutes later which all appear normal. The problem is that it does not stop filling and when I feel the door it is really cold so I am assuming the water is not being heated?. Can anybody give me any advice? Is it time to send it to the washing machine graveyard after just 18 months? Many thanks, Ste.
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