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John Lewis give 2 year guarantee on white goods appliances

 

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  1. pottsey66
    My washing machine is just over 30 months old and developed fault 3e. Samsung refuse to honour the warranty, saying I had not registered the extended 5 years, which I have done. The machine sticks and the drum shudders; If put on pause it will wash after 2-3 hours of consistently pausing it. Does anyone know what this fault is? Could it be the motor? Thanks
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