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John Lewis give 2 year guarantee on white goods appliances

 

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Hi we need a new washer asap

we've got it down to two, a Samsung Ecobubble WF1804WPU or a Zanussi Jetsystem ZWJ14591W

we can't find any true independent reviews, and which? are old reviews that seem to dislike Zanussi, the ones they reviewed score low but aren't jet system

the Samsung looks like a bush cd player, but it's supposed to be a good wash (so the user reviews on boots say)

Samsung 5 year P & L guarantee

Zanussi 1 year P & L guarantee

What is it with washing machines and the internet, big shops seem to have hijacked the search engines, it's easier to find reviews on graphics cards that washers

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Zanussi should be easier to get repaired and get parts for in the future but 5 year guarantee is good. Chances are it won't cover faults caused by wear though.

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Eco bubble is pretty new, and sounds very gimmicky, but Which? tested it and found it seemed to work very well. The problem with Samsung is similar to all the other brown goods manufacturers. They haven't established themselves as getting any where near as reliable as their brown goods. They haven't established a high quality aftersales service to look after them under warranty and to supply parts and technical info to independent repairers for looking after them out of guarantee.

To me they all seem to concentrate too much on technical and innovative advances rather than combining that with solid reliability. They all to that very well in brown goods such as tvs and hard drive recorders but brown goods are inherently reliable and white goods are inherently unreliable. Instead of competing on technical wizardry it would be nice if they tried making washing machines that just work very well and are more reliable than the competition plus just as easy or easier to repair.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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