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Only One Fill Valve On Washing Machine What Do I Do With The Hot Water Hose?

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I bought a second hand washing machine 2 days ago. Do you need the 2 pipes connected to the hot and the cold pipes? I have both pipes connected but only the cold water fill i am using the machine works on all the programs but i am having problems on 1 programe the 95 wash to do my shirts i set the programe and no water comes out all the other programs are working ok

I've been told i need to turn on the hot water one on but the lady i got it off said it works with just the cold water one can any one give me any feed back please its doing my head in

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