Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

wat28370gb/13 Diagnostic Mode


Recommended Posts

My Bosch wat28370gb/13 is giving E18 and E83 errors... I first guessed it was the drain pump which I have replaced but I am getting the same error... normally E18 at the end of a wash and/or E83 near the beginning.

I now suspect the Pressure sensor (or maybe a blocked tube?)...

Anyway...  How do I enter test mode?  I think I want to run a pressure sensor test... P:07?

I searched high and low around the interwebs but cannot find a wat28370gb/13 repair guide anywhere.

PS

The machine is out of warranty so probably not economically repairable unless I DIY

Link to comment
Share on other sites

Don't have any information on entering a test mode. Not all washing machines necessarily have one or if they do they are not normally advertised. If you suspect a pressure system blockage just disconnect the washing machine from the mains after making sure all the water is drained away and then carefully remove the pressure tubing from the bottom of the pressure switch underneath the lid. You can then gently blow down this tube, which should be clear. If there is a blockage you should easily be able to tell and the plastic pressure tubing bottle at the bottom of this thin hose would need removing and cleaning out.

You can sometimes clear the blockage with a powerful blow down that tube but this is most often only a temporary fix.

  • Like 1

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

You should find the following articles useful -

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

I managed to get the machine into test mode (turn off, turn  dial to spin at 6'oclock position, wait a couple of seconds, press and hold RPM and FinishedIn buttons, dial to 7 o'clock).  P:07 ends in E:18 after the pump overruns (the water has been pumped out) so presumably the level sensor failed to work out the water had gone.

I will try gently blowing down the sensor tube.

So is there a container at the other end of the tube that can be removed and cleaned?

Thanks for the suggestions

 

 

  • Like 1
Link to comment
Share on other sites

Yes it’s all explained in the links I my last reply. 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Hi no I’m not familiar with that machine but it is just attached to the bottom of the outer drum at the bottom of the small tube. If you can’t see how to get to it I’d not risk messing. 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

My washing machine is working nicely again.  I removed the tube from the sensor and tried blowing... nothing much.. but by increasing the pressure I got some flow... I then flushed the tube with some water and then blew again and got a nice flow and noises in the drum. 

I recalibrated the sensor using P:07 of the diagnostic menu as above and the errors were no longer present.

I then put the machine on a hot 90C wash with a small quantity of dilute bleach, then again on a quick wash...

and it works time for the time being.

If the error recurs I will look at disassembling the machine to try and access the pressure chamber itself.

 

Link to comment
Share on other sites

>>> "Is there any specific guidance on getting at the pressure chamber (to clean it) in a wat28370gb/13"

If anyone knows how to approach the pressure chamber in this model then advice would be appreciated; specifically do you need to remove the front panel of the machine?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

Book your Repair

Book washing machine & appliance repairs

Order your Spares

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part



×
×
  • Create New...