Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Recommended Posts

Hi all,

I own a Haier HW100-B14636 for the past two years, which developed a bearing noise. On opening up the drum the inner bearing some how sustained a dent. So not able to find a bearing kit I had to order the parts separately. I compared the old and new parts which all appeared to be bang on. Items ordered where the inner and outer bearing and also the inner seal.

Having assembled the machine I noticed that between the drum and the rubber seal, is a gap which I thought to be bigger than before the repair. I ignored it but then when using the machine my toddler's sock and a hair band got stuck in the pump area. I cleared this from the bottom front assess drain.

Having measured the gap, the gap is approx 8-9mm between the drum and rubber. Could anyone advise if this is normal or what could have caused it?

Please see the pictures -

 

 

 

 

 

 

WhatsApp Image 2021-02-14 at 16.12.16.jpeg

WhatsApp Image 2021-02-14 at 16.12.17 (1).jpeg

WhatsApp Image 2021-02-14 at 16.12.17 (2).jpeg

WhatsApp Image 2021-02-14 at 16.12.17.jpeg

WhatsApp Image 2021-02-14 at 16.12.19 (1).jpeg

WhatsApp Image 2021-02-14 at 16.12.19.jpeg

WhatsApp Image 2021-02-14 at 16.12.20 (1).jpeg

WhatsApp Image 2021-02-14 at 16.12.20.jpeg

Edited by Washing_Mac_Chicken
Link to post
Share on other sites

Hi. There is normally a gap of anything from around 1 - 8 mm. It could be coincidence. But if it's a bigger gap it's hard to think how that could happen as the drum would have to be further back.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to post
Share on other sites
7 hours ago, Mikael Bäckstöm said:

Hi Washing_MC_Chicken, did you buy the washer new and after just two years you had to replace the bearings? 

Hi Mikael,

Yes, I brought the machine 2 years ago from AO and now the inner bearing needed replacing. On inspection of the seal and inner bearing it appears something had hit the them, causing a dent.

The washing machine had a 1 year warranty and there after Haier offered a parts and labour service for a fee which I declined. The motor itself has a lifetime warranty.

Initially, I was annoyed that the bearing only gave me 2 years life but having realised possibly something collided with it, I put it down to unusual damage.

Please see images below....

photo_2021-02-17 19.00.33.jpeg

photo_2021-02-17 19.00.36.jpeg

photo_2021-02-17 19.00.41.jpeg

photo_2021-02-17 19.00.45.jpeg

Link to post
Share on other sites
On 17/02/2021 at 19:03, Washing_Mac_Chicken said:

Initially, I was annoyed that the bearing only gave me 2 years life but having realised possibly something collided with it, I put it down to unusual damage.

Hello there. To be honest I don't think that's possible. Once the bearing is in place and the seal is over the top of it and then the drum shaft is inserted through it then the other seal at the base of the drum shaft fits tightly over the seal and prevents water getting into the bearings. I would say it's impossible for anything to get in there to damage the bearing. The damage looks just like the damage I myself have done many times when trying to knock in the drum bearing with a large punch and the punch slips and puts a dent into the bearing.

But even after having said that, that thin metal plate is only a cover to cover up the ball bearings and keep the grease inside. So unless the dent actually caught on the ball bearings it shouldn't really cause a problem although to be fair it does look a little deep.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to post
Share on other sites
4 hours ago, Whitegoodshelp (Andy) said:

Hello there. To be honest I don't think that's possible. Once the bearing is in place and the seal is over the top of it and then the drum shaft is inserted through it then the other seal at the base of the drum shaft fits tightly over the seal and prevents water getting into the bearings. I would say it's impossible for anything to get in there to damage the bearing. The damage looks just like the damage I myself have done many times when trying to knock in the drum bearing with a large punch and the punch slips and puts a dent into the bearing.

But even after having said that, that thin metal plate is only a cover to cover up the ball bearings and keep the grease inside. So unless the dent actually caught on the ball bearings it shouldn't really cause a problem although to be fair it does look a little deep.

Hi Andy,

Thanks for the reply. The only reason I think something had hit it, is because the dent is also on the rubber seal. So it appears the dent has accrued from the rubber seal side and travelled down to the bearing. However, you could be right maybe this has happened along the assembly line and ignored or went unnoticed. Then 2 years later has caused a failure.

The old seal and bearings were NSK which I have replaced with SKF equivalent.

Link to post
Share on other sites

Aye it’s impossible for something to hit the seal as the drum is pressed tightly against it. So tight that it’s watertight. 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Book your Repair

Book washing machine & appliance repairs

Order your Spares

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part



×
×
  • Create New...