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Bosch washer/dryer leaving black marks


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I’m now on my 2nd Bosch washer dryer within 18 months! The problem is worse than ever with my white bedding and towels ruined after any wash cycle (I check before drying). Anyone else have this problem? Or any engineer have a clue what to try? This washer is only 4 months old!! Yes Iv cleaned it with Bosch washer cleaner

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That looks pretty severe. At that age it shouldn’t have anything dirty inside it. Washer dryers can cause marks when the laundry gets caught in the heating housing at the top of the door seal. 

Check around the top of the door seal where the hot air is pumped into the drum. Try using a clean cloth to rub all around to see if you can replicate any black marks. This normally happens if overloaded. 
 

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Let us know how you get on please.

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Need a repair or spare parts? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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