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hello all 

i have a Miele w3364 washing machine

after it having a clean in the soap tray and a couple of 95dg maintenance  washes i had a "check inlet" led light appear and the water inlet motor at the back of the soap tray the red wheel kept

going round without stopping, allowing water to enter constantly, it burnt the motor out within a few mins 

so i have new one which is now going around without stopping.  Now though the wps in the aquastop hose seems to be stopping the water reaching the machine, if this is activated can it reset  itself.

i did notice this paragraph in the manual

(If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first.)

could this have fatally damaged the hose

any response would be much appreciated


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Hi. An aquastop hose is usually activated if the hose inside it bursts and if so it will need replacing. If it's just a separate hose you can use any hose but if it's got wiring in it that connects to the water valve then it's more complex than a normal aquastop hose.

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