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hi,

i have a logik L814wm16 washing machine displaying error code e21 (drain pump error),

I have cleaned the filter, removed and cleaned the pump, removed and cleaned the sump hose, removed and cleaned the pressure bottle and hose but the problem persists - the pump is definitely working - its spinning.

I know that there's no water in the machine and yet it's stilling trying to pump out. I have replaced the water sensor switch.

Is there likely to be a drain sensor anywhere? When the pump isn't connected I get error e12 (overfill error).

I'm about to give up and buy a new one....but...

thanks for any guidance.

jack

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Hello Jack. If the pump is running and it is draining the water than the error must mean the signal that water has successfully pumped away is not being detected. I've lost count of how many people have replaced the pressure switch with no effect. It's far more likely to be a blocked pressure system caused by gunge and limescale. Full details are in my article here Faults on pressure system

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