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Barry

Hotpoint making loud noises during wash and spin cycles and stopped spinning

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I purchased a Hotpoint HV7L1451p front loader in 2017 as a replacement on my insurance for a previous Hotpoint. It has been making loud noises during wash and spin cycles and stopped spinning. Upon inspection. The belt detached (now attached) and there was a lot of brown deposits of rust on the drum, back detachable panel and the floor under the machine. If this is the bearings. Is it worth repairing? I dont know if its a sealed drum or not. I move the drum by hand and it makes a knocking noise and does not feel steady in motion. There was white spiral chippings after the last wash. Possibly due to friction from the drum?

Advice please. I appreciate it.

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Hello Barry, it seems the majority of new washing machines have sealed outer drums now. The symptoms you describe are classic drum bearing failure. The brown rust marks at the back are caused by water leaking into the bearings through the drum bearing seal. In my experience Hotpoint have always had rubbish drum bearing seals. Drum bearing failure has always been a very common issue. I would never buy a Whirlpool, Hotpoint or Indesit appliance. To be honest, there are very few of the common brands I would buy.

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Thanks Andy.

Im going for a Samsung ecobubble  WW70J5555FX at an A+++ economy rating. 5 year parts guarantee. Cant be too bad.

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