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Samsamsamsam

Hotpoint WM742 - lights flashing / won't drain

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Hello,

Would appreciate any help. It's just out of its 2 year guarantee and I want to make sure I've tried everything reasonably possible before splurging my wages.

 

During its spin cycle the machine has stopped running and all horizontal lights are flashing fast.

 

Manual says turn it off, wait a minute, turn it back on again, no joy. it just makes a gurgling sound.

 

I have checked the commons faults page: the filter is clear and water won't drain out if I take out the waste pipe and lower it to the floor. Only thing I'm not sure about is whether or not the pump is working. Is there a simple way to check? When you turn the machine back on it just gurgles, either sounds like its trying and failing to pump the water out or trying to spin and can't. Though if I run it on another wash setting it spins fine during the wash phase but stops again when it comes to the drain down.

 

Thanks

 

Sam

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Book washing machine & appliance repairs Buy appliance spare parts

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When you turned it off did you disconnect it from the mains? if the filter is clear it must have pumped all the water away OK. Otherwise water would have flooded out when you removed the filter.


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Hi Andy,


It's now fixed!!

To answer your question: I did disconnect it from the mains. When I took the filter it was dribbling out whilst there were still a few litres in the drum. 


In case anyone experiences the same problem (and gets told by Hotpoint it's going to be £129 to replace the board), here's what I did:

Scooped out the bulk of the water. Let the rest drip out of the filter (took hours - I chocked the machine up with wood blocks so I could get a decent sized tray underneath). Tipped the machine onto its side and when I squoze the girthy black rubber tube running from the waste hole of the drum to the pump and filter could feel something inside. Screw off the retaining clamp around the rubber tube and get your fingers mucky.


Thanks anyway Andy 

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Thanks for the update Sam. Yes if you had mentioned that when you took out the filter before, water was only dribbling out whilst there was still a few litres in the drum, I would have instantly told you had something substantial blocking the water - most probably inside the sump hose, most probably a sock or similar :-)


Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum.

Book appliance engineer | Buy your Spares (4Washerhelp)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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