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Hi, I've never had a washing machine before and I'm about to get a new one delivered and I just have one question that no one on the internet seems to be answering....I understand that I must connect the water pipe inlet connection to the tap and then turn the tap to the 'On' position, but when my washing machine is turned off and the washing machine stops water from entering, where does all that water go from the tap that is still in 'On' position? ( I know some people turn it off preventing leaks but I'm asking what stops that flow of water from the tap in 'On' position in the first instance - how does it work? What stops usage of water when the washing machine is off but tap is On, because when I turn the unconnected tap on, the water comes gushing out ? Where does all that gushing out water go, how does it stop my water bill from being astronomical? Does the washing machine somehow create pressure to send the water back up to Thames Water when the washing machine is off or how does it work? ) 

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Hello. The water is stopped by the water valve. When it is electronically operated to let water into the drum it draws a plunger up to let the water pass through. However the hose remains under pressure when the washing machine is not asking for water. It is also possible for the water valve to go faulty or not shut off properly. So the ideal position is that you always turn off the taps when you are finished washing. Unfortunately this is not always possible for many people due to the way the washing machine has been plumbed in. It may be possible, but quite a lot of messing about. Have full details in my article here Should you turn off taps when washing machine or dishwasher not in use?


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