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John Lewis give 2 year guarantee on white goods appliances


WMFUG1063P SMART Washing Machine

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We have just bought above and the above states there is a "washing machine cleaning cycle"  which you put 10% detergent in  and press 2 buttons together for 5 seconds to activate cycle - use at new and after ever 40 washes.  The buttons are there and marked, it does not state to put the washing machine cycle knob in any particular position {the know has 16 postion's 14 for cycles and 1 for rinse and 1 for  rinse and pump out - no off or other position is provided} - no matter how we try cycle will not run rang Hotpoint Help number and they could not solve just stated at end to use No3 wash at 60 degree temp.

Have anybody else came across this problem and have they solved it?



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  • 2 weeks later...

I would guess the know should be in an off position? I would just use 60 degree wash cycle. The self cleaning cycle sounds like a gimmick. I would put more detergent in too - but no laundry.

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