Jump to content

Miele Novotronic W310 sagging drum - how to fix?


Recommended Posts

have a miele novotronic w310 front loader from the 2004 era. Been a great machine and hasn't done a lot of work (~250 cycles).

Slight leak from front door seal.

Noticed that there was a crinkle in the bottom of the front door/ drum seal. Not sure what this was from so took off the seal, expecting to have to replace it. After its removal  I could see why the seal was distorted. The drum/ outer hub opening was not centred in the door opening but had sagged and thus causing the crinkle in the seal. With the seal out it resumed a more normal shape and was in fair order except for a minor defect in the edge that rubs against the door clear window. There is some scoring on the upper part of the clear window where the drum has hit the door. The drum bearing seems ok.

Can anyone please advise how extensive the job of repairing the ageing suspension system is likely to be . Are there four suspensions springs that will need replacing or are there adjustable brackets that can be moved to elevate the front of the drum?  Can't find specific info about this models suspension system.

I can't see this particular problem mentioned for these units, is it likely to be a common problem as the machine ages?

Link to post
Share on other sites

Replacing suspension is usually straight forward enough. They are usually bolted to the tub and the chassis. It's a question of seeing if you can get access to the bottom of the machine which is easy or difficult depending on the machine. Machine would commonly be disconnected and laid on its front.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to post
Share on other sites

removed front panel

1. lower kick board unclips

2. below front panel  screw each side removed - outer ones 

3 remove 10mm bolt below door opening

4 remove front door seal by prying off spring wire

5 drop down front panel and remove latch by unscrewing it off front panel and note position of emergency release cord.

Found that front left spring had come unclipped from drum housing, repositioned it (easier if undo bracket where it attaches to drum housing.)

Replaced door seal. Should I replace dampers?

Link to post
Share on other sites

If the drum is being held centrally in the casing (observe with lid off) and machine seems to work well on spin they might well be OK.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Book your Repair

Book washing machine & appliance repairs

Order your Spares

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part



×
×
  • Create New...