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We have a Miele Edition 111 W5877 washing machine, that for the most part has been very good. Spin is almost silent. It is nearly 3 years old and is just out of their 2 year warranty, typically. They want £170 to just come out and have a look!

Recently it has started causing our white sheets to have some grey marks on when they come out of the machine. They are like thin grey lines in creases, almost like something has left a residue. Maybe oil from the machine somewhere? Can the sheets get behind any seals anywhere perhaps?

It only happens with our sheets, we've never noticed it with a normal clothes wash.


We have used the Miele maintenance wash powder on a very hot cycle recently, and given the whole insides a good scrub down, to try and clear any problems, but still getting them.


We are using powder straight in the drawer so it isn't residue from the plastic gel capsules. 


Anyone had anything similar, or got any idea what it could be? 

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It sounds unlikely to be a fault on the washing machine. Read all these articles carefully to see if any help -

Also check what condition the door seal is in by peeling it back from the drum lip. Is it full of grease, slime and limescale?

What wash cycles do you normally use?

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