Jump to content

Book washing machine & appliance repairs Buy appliance spare parts

Note: The links above are needed to help keep this site running, please consider using them.

lohoho

Beko Washing Machine Problem. Machine Starts, Stops Early, Won't Wash Or Drain Water.

Recommended Posts

I own a Beko WM6355W washing machine, I've had it for three years and I'm starting to have a problem with it.

The Machine starts okay, the water comes in, and then after 3 minutes it suddenly stops (showing three minutes have passed of the cycle on the display 1:39 to 1:36) and no washing is going on.

The machine is full of water, and I can't open the door unless I turn it off. I have to manually drain the water using the filter pipe at the bottom. The filter is not blocked I have checked.

Also, when I turn off the machine, after one minute it clicks meaning I can open the door., but if I open the door water comes out.

I've checked online and I haven't found any solutions.

Thanks in advance.

Share this post


Link to post
Share on other sites

Book washing machine & appliance repairs Buy appliance spare parts

Note: The links above are needed to help keep this site running, please consider using them.

The symptoms are slightly confusing. It sounds like the drum isn't turning and it isn't draining the water, which are two different faults. If the motor isn't running and no washing is happening it should still drain the water if you move it to spin or select a cancel.

If the drum doesn't turn check this information - http://www.whitegoodshelp.co.uk/washing-machine-not-spinning-drum-not-turning/

If it isn't draining when you put it onto a spin programme try this - http://www.whitegoodshelp.co.uk/washing-machine-wont-drain-water/


Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum.

Book appliance engineer | Buy your Spares (4Washerhelp)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Share this post


Link to post
Share on other sites

Sorry about the confusing symptoms.

The drum isn't turning, but the water is coming in and filling up, but the machine cuts on and off as if it's trying to turn the drum.

It eventually goes off (like the program is finished) but if you open the door it's full of water and have to drain it manually.

So, if it is the motor, what should I do?

Thanks for answering, especially from the admin.

  • Like 1

Share this post


Link to post
Share on other sites

It could be aborting the programme after detecting a fault but when they abort the programmes they always drain the water. But having said that it depends how much water is left as if the drum isn't turning they will still be sopping wet and lying in some water after an abort which could be confused for not draining. If it literally doesn't drain any water when it aborts then follow the guide in the second link for not draining water first. Also, if any lights are flashing or lit up it may be reporting an error code which could help narrow it down.

Unfortunately the symptoms aren't conducive to narrowing much down.


Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum.

Book appliance engineer | Buy your Spares (4Washerhelp)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Share this post


Link to post
Share on other sites

I followed a guide to self test/reset my Washing Machine a few days after this happened.

I tried doing it again, and an error "F11" came up on the screen while I was held the "Start Pause" button. What does this mean?

I can try and check for other errors, I believe F10 came up as well (when I tried it a few days ago), but I'm not certain.

Share this post


Link to post
Share on other sites

They are error codes but again you should only get one. It's possible the first time it was the last recorded error and last time it's the current error. I don't have Beko error codes starting with F, only E, so there's no way to say if they are the same or different, but E10 refers to a motor fault which could have several causes, the motor itself being only one of them. If you are good at DIY check the carbon brushes in the motor (there's help and advice in the first link I posted). Other than that it may be a wild goose chase trying to fix it yourself.


Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum.

Book appliance engineer | Buy your Spares (4Washerhelp)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Share this post


Link to post
Share on other sites

We tried to move the Washing Machine into place, and I noticed that the Drum seemed to move as well, like it was out of alignment (if that's possible) coud this have anything to do with the problem.

Also, when we tried the test before, we also got P00 on the display as well. What does this mean.

Thanks for the help anyhow.

Share this post


Link to post
Share on other sites

The drum should move with the washer as it's suspended on springs. A quick removal of the lid should show if anything looks wrong. I would suspect the display was to do with the test sequence.


Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum.

Book appliance engineer | Buy your Spares (4Washerhelp)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...