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Where exactly is the water coming from? Down the door front? Can you see the water coming from down the front of the door seal behind the door glass and running out from the bottom of the door? If so, and the door seal flange is sticky, tacky or deteriorated then it maybe needs a new door seal. If it looks OK, a leak like this can be caused by soap powder, hairs, strands of cotton or just muck stuck on the door glass where it presses against the door seal when the door is closed, and/or on the door seal flange where the door glass presses against it. If so, a good clean can cure the leak.

The majority of cases where a door seal (door gasket) leaks, it's because of a hole in the door seal body. The water runs down inside the machine and comes under the front of the washing machine (although clearly water coming from under the front of the washing machine doesn't guarantee the door seal is the source)

Door seals should be intuitive to replace if sometimes a little fiddly. The main tip (apart from making sure the washing machine is unplugged) is to take the top off the washer and there is usually a nut and bolt to undo which is holding a clamp band round the door seal fixing it to the tub.

Washer-dryers usually have the added complication of having a heat vent built into them as most washer dryers pump the hot air for tumble drying into the drum through the top of the door seal and are trickier to replace.

Finally, I've seen many cases where the water runs down from the bottom of the door but has in fact come from the soap dispenser. Many customers have been convince the leak was coming from the door, but a thin line of water trickles from the soap dispenser and runs round the door frame to appear as a door seal leak. Make sure this isn't the case.

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The water is running out of the bottom of the door as you describe. I think it may be hairs, as I have recently washed the dogs towels and no problem before that!!! Thanks a load mate much appreciated

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  • 6 years later...

New article: Comprehensive advice on how to deal with a washing machine leaking -

5 Tips on diagnosing a leak

I have a full article on troubleshooting a leaking washing machine with several related articles such as intermittent leaks and leaks from specific places such as the soap drawer, underneath etc. http://www.whitegoodshelp.co.uk/washing-machine-leaking/

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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