Hello all, My four year old bosch washing machine started acting weird just two days back. During the spin session it started spinning faster than usual while making weird noises. I could see smoke coming out as i opened the washing machine door. This all started two days after my mom washed a heavy blanket ignoring my advice. I called the support guys and they said the drum needs to be changed which is expensive. I just wanted make sure if its really the drum or some other minor problem since they didn't even come and check. Manually rotating the drum, i could hear a squeaky sound caused by some friction. Please let me know if changing drum is the only solution. Thank you.
Rotating the drum