Jump to content
John Lewis give 2 year guarantee on white goods appliances


Search the Community

Showing results for tags 'ISE Punctured drum damage'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Washing machines
    • UK Washing Machine Repair Questions
    • Washing machines - general discussions
    • Washing machine reviews
    • Environmental issues
    • Consumer issues
    • What's on the main Whitegoodshelp site?
  • Washing machine brands
    • AEG washing machines
    • Ariston washing machines
    • Beko washing machines
    • Bosch washing machines
    • Candy washing machines
    • Hoover washing machines
    • Hotpoint washing machines
    • Indesit washing machines
    • Which brand to buy
    • ISE washing machine
    • John Lewis brand washing machines
    • LG Washing machines
    • Miele Washing machines
    • Samsung Washing machines
    • Siemens washing machines
    • Zanussi washing machines

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Found 1 result

  1. My ISE machine is less than one year old when we paid £899.00 for it with a 10 year guarantee. We bought it based on the steel drum and the hype on their website saying it was bomb proof, used volvo truck bearings and it's paddles could catch coins etc and blah blah blah. Last week an object of some kind punctured a hole through the METAL outer drum and caused a leak. The object has not been found yet as it does not appear to have come right through into the casing. There is nothing rattling around inside either or found in the drain pump catcher/filter. BIG mystery. In any case ISE are not going to pay for the repair so I thought that it should not be not too bad as it's an ISE which equals cheap repairs and parts. They even said this on the phone when I called before buying it in the first place and that's what they boast on the website. WRONG WRONG WRONG. £550.00 they want to repair it. 62% of the cost of a new one. What is the point of buying an expensive metal drum machine if objects can still get between the drums and cause such damage. I might as well buy the cheapest one and replace it every couple of years. In short do not fool yourself into thinking that a metal drum is the answer to punctures as suffered by plastic drums. Do not also be fooled by hype on the ISE website. It is not truthful. I have never had this problem in 26 years of other machines and indeed my last AEG lasted 7 years until we changed it due to holes in clothes. It ran at least twice a day in that period. Goodbye ISE and the drying cabinet I was going to buy is now not going to happen either.
  • Create New...