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Our brand new Hotpoint WMEF742 washing machine had a fault on program 10 (FastWash 60min). The engineer admitted that this was a known fault that required the controller to be reprogrammed. This was a simple enough job as it only required the engineer to plug his laptop into the comms port at the back of the machine. Evidently some machines have this faulty program and some don't. The fault in question prevents the wash completing with a spin and so leaves the clothes soaking wet. The fault occurs at the very start of the first rinse phase. With around 26 minutes left on the clock, the clock s