I'll drop my comment here but probably won't be back because I will never remember the password it forced me to create to join. I have an extra-large capacity front loader washing machine here in the US. About one out of every 40 or 60 loads an article of clothing is ruined . I don't know how my machine is able to single out my favorite pieces to eat holes in, but it does I thought I was overloading it but it still is happening on occasion . I'm beginning to believe that I just need to buy a completely different style of washing machine . And I'm beginning to understand that we as consumers just need to spread the word so people stop purchasing these to force the manufactures to change the design .