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wobblewash

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wobblewash last won the day on May 31 2017

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About wobblewash

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  1. True that they could go bust, that's why actual repairability is important -- no good if they just work on the basis of replacing machines. At least then the mechanical parts (eg. bearings) have a fighting chance of finding a replacement. As before, part of my problem is my dependency on a shallower machine without doing some modest pipework. I like the idea of hot fill though, no idea why that appeals (especially since electric can potentially be renewable, but not gas from the boiler)
  2. It took a bit of time to get to the actual answer, but I had a reply from Ebac to say they don't use sealed tubs, and the drums are screwed together. They said a bearing replacement is possible but not an easy job and not recommended unless you "knew what you were doing" which I assume means a washing machine repair person. Sounds promising! Seems the warranties are parts + labour for the full duration which seems nice (rather than weasel-words like "selected parts only" ie. the stationary bits!) So for the larger models that's 10 years. For now my old machine is limping along, but I'll be keeping an eye out for a review (or even one in a shop)
  3. I applaud what they're doing. Their survival probably depends on being realistic about who their target market is, and I hope there's a decent pocket of consumers looking for aspects such as repairability and not shipping a washing machine across the globe every 3 years, and have the cash to pay the higher wages of say the UK vs China. It's interesting that they started selling the machines via local retailers first, which sounds like a smart way of ensuring a controlled growth and ironing out any issues with the production process. I'm almost too young for the days you guys speak about (though I picked a lot of computers out of skips) and whilst those days are gone and the future will be different, it won't necessarily be worse if we don't want it to be. The web means it's never been easier to seek out like minded people or products that actually fit the bill, whereas previously our choice would have been mainly limited to a local shop. 3D printing of parts will be the next disruption and it seems the "throw away" ethos of the current manufacturers is woefully prepared for that. Recently I discovered the "buy it for life" group on Reddit which is interesting if you haven't seen it. So with any luck, such a company as Ebac doesn't need a massive market to survive if it can target the right people (though I'm extrapolating quite a lot in this about the ethos behind Ebac -- it could be it's solely "buy British")
  4. I think the phone recording distorts the sound a little so it loses all the bass and sounds whiny. I ran the motor yesterday and to the ear in the room it sounds like I'd expect. As you say, it's nowhere near packing in either way. Yes -- only one. Surprised me too. As you say, implicitly that means it's unbalanced -- but again not in a front-back direction that causes the wobble. I'll check tonight what you're saying about the way the drum spins and what you can see at the back. I suspect it's just the way the tub bounces around on the springs as I spin it. Of course! I just meant for a test. Because a bit like getting a bicycle wheel true, you can't really tell if it's straight if the axle is pivoting. I want to see the drum spinning, relatively fast but from the datum of the tub. Thanks for all your help -- my pleasure to supply video of a full load in there. It might be at the weekend. I'll just have to be prepared to sit my bodyweight on top of the machine while I let it finish the spin
  5. Well, remember that the video was basically the same in both cases -- with or without towels it's shaking around the chassis like that. I do also have the previous 3 years as a comparison; it didn't used to shake like this. I don't think it was gradual, either. There was a distinct day when I left it with a load in and heard a loud "bang", the machine had collided with the work unit and walked half a metre across the floor. I took another look last night, running it slowly and looking for the cause of the wobble. I also ran the motor with no belt, and removed and inspected the wheel at the back of the drum. It still seems to suggest the bearings have gone allowing the tub to flap around, but in a way that is not visible at low speeds when spinning by hand or listening. If I can makeshift some transit bolts then I might try and spin it with the tub locked in place, and then see if I can use a video camera and some tracking markers on the drum to see what movement is actually happening.
  6. I'd not heard of Ebac and it's definitely caught my interest. Looking at the pictures and videos in their factory it looks like they are possibly not be sealed tubs, either. That would be interesting. Maybe I am latching on to my recently failure case, but I fail to see how a washing machine where the bearings can't be replaced is anything but the wrong ethos. Does any know about Ebac? I've sent them an email to try and find out how maintainable they are, so I hope they reply. It seems the 10 year warranty only applies to their largest machines, which would not be the right machine for me. But if it were a 3 year warranty with the key parts replaceable, that would be ok too.
  7. I've been recently active on the repair forum, but running out of options. I'm annoyed both with the manufacturer of a machine that lasted ~3 years, but more angered by the industry's use of sealed tub that seems specifically to prevent repairs and ensure I need a new machine (whilst the same manufacturers have the audacity to shout loudly about their 'green' credentials!) I'm coming to terms with the fact I'll probably need a new machine, mainly governed by the amount of clean pants I currently have. Un-impressed at the options available to me I'm looking wider at some alternatives. My primary considerations is environmental impact of manufacture/shipping of these machines, followed by impact of running them. Cost isn't much a governing factor (within reason) -- I don't mind spending a little more if I actually get quality and maintainability, especially as I usually repair stuff myself. Spec wise, I benefit from a small 6kg wash, and previous machine is <50cm deep. I can probably move some pipes to make more space if it's worth it. What are peoples views on some of these options: Second-hand machine, a few years old, best I can find; one where the seals, bearings, dampers and springs are all repairable, no sealed tub, and taking advantage of eBay+patience+knowledge (thanks to this forum) to get a high-end one with most longevity. Older machines aren't the slim-depth type, so I'd probably need to do the pipework changes. Buy a new, low-end machine and stick a big warranty on it: if I accept that the machines are crap and assume that the average lifespan of a machine is 3-4 years, buy the cheapest one and get an extended 5 year warranty. For example, a 6kg Indisit which is £200 + £95 to take the full parts+labour guarantee from 2 to 5 years. I've never considered "extended warranty" on an appliance before! It's not my style. But I just can't see these machines lasting. Am I a mug for gambling that the odds are that a machine won't actually last that long? With any luck it'd break catastrophically after 4.5 years with a full replacement. Spend more on a high-end machine; will I really get improvements in reliability that makes it worthwhile, or just nonsense like Wi-Fi? Worth mentioning I'll only get a sealed tub this way. And it requires the pipework changes, too -- I don't think this option can ever win over second-hand? Taking a tub from another broken machine; probably not worth it as any bearings/drum would be equally worn as the one I'm having a problem with. Wash at the laundrette; this is appealing from an environmental impact point of view, just it doesn't really fit with my lifestyle Any opinions (or crazier ideas) gratefully received ... many thanks Mark
  8. I gave it some spins by hand and it looks to be 'true' in all directions -- checked it in the same way as I might check a bicycle wheel. It'd be a bit easier if I could lock it down with the transit bolts. Also acquired some new springs on eBay as they were inexpensive so I'll give that a go, but as discussed before I really don't think this is the problem; they aren't going to be tight enough to 'pin' the drum in place. Still, at the end of this I'll have a whole bag of Zanussi spares to sell on eBay. Might spin up the machine one more time just to see if I can identify what is causing the wobble. As you say, it has to be something off-axis from the central spindle. Even if I welded a lump of metal to the side of the drum, it still wouldn't be the cause of a forward/back movement in the tub like that. Thanks again
  9. Very possible the same drum is used in multiple different designs of machine, though the fixings you can see are where the transit bolts fit in. I did wonder that myself. And it may not be off balance as there's the counterweight caused by the motor on the underside at the back. Here's the manufacturer's part list (see the diagram on the left) and there's nothing on top: http://shop.zanussi.co.uk/search?ssv=91490823000 Would be interesting to add some mass, just to see the effect. But, I think that damage to the bearings is probably done now. So even if I could retro-fit some components to make a better machine, it's probably too late.
  10. Just a technical thing I suspect; I re-processed the earlier videos to reduce their size in megabytes. The last couple are straight from my phone because they were small enough. Not on this machine; all the weight is around the front. See the attached photo. Retro-fitting a load more concrete onto it is an option And I now have spare dampers too. But more realistically, that kind of movement I think this points to a bent axle or broken bearings; what do you think? Trouble is, if it is, the sealed tub basically means it's game over for this machine. Which I'm rather angry about from an environmental waste point of view. So at this point I'm willing to try any reasonable options. Certainly wouldn't buy this manufacturer again since I got such a short life from the machine.
  11. And just for completeness, here's what happened when I put 4x dry towels in the machine so there's a bit more weight in the drum. I know it's not going to be the perfect evenly-loaded test, but the machine did seem to evenly distribute the towels around the drum, they weren't all in a ball at one side or anything. http://www.pogo.org.uk/~mark/tmp/washer3.mp4 http://www.pogo.org.uk/~mark/tmp/washer4.mp4
  12. Ok, here we go. This is a video of the machine spinning up. The drum is totally empty, aside from the plastic thing that moves the washing around which I imagine means it's slightly imbalanced (same video format as before, so I imagine folks will have to download it to see it) http://www.pogo.org.uk/~mark/tmp/washer2.mp4 I think we can see our forward-back wobble at slow speed -- at 00:09. When the speed then picks up speed, more of it gets transferred to the chassis. As I showed before, the bearings spin smoothly by hand. But perhaps they are bad as the speed picks up they. Unless something else has put it off balance. I might try some videos with some wet towels, or some kind of load that the machine can churn around in an attempt to get a better balance. But right now I expect the same, or worse, results.
  13. Yup, totally logical the machine designed only for movement up/down and side/side. Therefore any forward/back movement is likely to cause a disproportionate amount of problem, and I recall that's what's going on. I've re-seated all the electronics now so I'll pop it back together and video some spins this time to check. Thanks for the help and keep tuned for the next installment.
  14. Yes I have seen that guide; and it's been invaluable -- many thanks Andy. In response to each of the points, I think I'm ok -- the machine was ok for the first 3 years and I definitely haven't changed anything about the way I load the machine (which seems to be in keeping with all the advice) so I don't think it's that. And yes the transit springs are definitely removed So much that I've lost them annoyingly. The dampers are brand new now, as well, after I replaced them. I made a short video to show bouncing the tub around: http://www.pogo.org.uk/~mark/tmp/washer.mp4 The dampers seem to work well in the up-down direction; they bounce evenly and firmly like you say, I'm an untrained eye but I think they are doing the job. Front to back movement and twisting leaves a little to be desired and I think this is what's making the washing machine a sensitive soul (If I reassemble the machine I'll make a video of it running with the lid off) The design seems rather poor (cheap), but it has been ok for 3 years. So whilst it might be the bare minimum, I know it does work. Maybe the video shows enough for an experienced person to know whether the springs are worth spending on. Perhaps when they are anything short of perfect, the performance degrades a lot; it seems the tension in the spring is the only thing in the design to prevent the forward-back or side-side movement. How do they look? And, based on your guide, I think I might re-seat all the electronics at the very least, since that's easy to do at no cost and rules out a poor socket connection or dry joint. How common is this relative to the damper/spring/drum faults? Thanks again
  15. Hello -- Mark here. Pleased to find this forum; I've been reading a lot of the useful information and experiences. Plus I sense the folks here might share my dismay at some of the lack of repairability of modern appliances (but that's another story!) My problem is a Zanussi, (ZWGB7140K, if you're interested); it's only 3 years old, used lightly (once every 2 weeks or less?) and now when I put it on 'spin' it walks around the kitchen like R2D2. I'm a competent DIY-er, so I did some reading (and YouTubing) and logically assumed the dampers likely to be at fault. However with brand new replacements this doesn't seem to have a made a difference at all. I've already spent a lot of time and now this has become a challenge to fix the damn thing. My issue is that, unlike most of the guides/videos it's not 'obvious' what's wrong: Levelled it carefully with the aid of a spirit level The two dampers are brand new now; All the concrete is tightly in place The two springs are not flopping around or anything, they're under tension (and will need quite a lot of effort to remove!) The bearings spin freely, evenly and quietly -- tested with the belt detached. The worst I can find is a tiny (<1 mm) amount of play from the front of the drum and only if I'm really looking for it The slightest imbalance in the load and it's struggling to contain it; the drum doesn't just wobble in the direction of the spin, but it twists a bit too. I don't have an identical machine/parts for comparison or any other baseline. Before I spend a fortune on parts and get nowhere, maybe folks here might be able to guide me a bit. How best to know if the springs have failed? Is it obvious, or do I just need to gamble on new springs and try it? I know the machine has been moved around a few times without the transit bolts in (I've lost them), so I wondered if that had tugged one of the springs. Does that bearing wear sound acceptable? It's a sealed drum anyway (grrr...) so if that's at fault I'm probably out of luck. Could bad motor brushes cause any un-evenness like this? Or any other part for that matter? I don't recall any mention of how a machine knows if it's shaking to throttle itself back. Should I be looking at this? I recall that in my tests with a damp towel, an unbalanced load was detected though -- the machine would not spin up very fast. I love the guides online, they've been super helpful. But in most cases the fault is quite apparent once you know what to look for -- whereas I can't see that here. Does anyone have advice/experience that may help? If it would be useful, I can record pictures or a video next time me and the machine spend another one of our evenings at home together. Many thanks
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