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Whitegoodshelp (Andy)

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Everything posted by Whitegoodshelp (Andy)

  1. Whitegoodshelp (Andy)

    Indesit IWDC6125 not washing.

    Hello there. This fault could be caused by many different things. It ideally wants troubleshooting by an engineer with access to test meters etc. Commonly this fault can be caused by a faulty door lock, but it could also be caused if the door lock is okay but a connection or mechanical problem on the door catch prevents it being operated properly. On Indesit washing machines they can also go completely dead but with some lights working if the motor goes open circuit. That is most commonly caused by worn carbon brushes. But of course it could be various other things. I have an article here which is quite comprehensive but ultimately I cannot produce a complete guide to how to fix a washing machine so it just gives general advice which may be helpful in deciding how serious something is or helpful to someone who already has experience at repairing things Washing Machine Won’t Start
  2. Hello there. Unfortunately technical information for the Samsung brand is not easily available. I only have a few error codes for them, and none of them are for 8E. It does seem very unusual for the error to only occur right at the end. Have you got the instruction manual for it? (User manuals for white goods appliances). Sometimes error codes are mentioned in the instruction manual. They never give technical information, but some error codes are designed for customers to act on, so it is worth double checking. Examples of this are error codes that tell the user that the laundry wasn't able to be balanced so didn't do a spin, or that the pump filter needs cleaning, or that the water supply has been cut off. You should at least discount any of these possibilities before assuming it is anything more serious.
  3. Whitegoodshelp (Andy)

    BEKO WMB 61022M not starting

    Hello Gary. I have a full article on this subject here Washing Machine Won’t Start. This is not good to be checking voltage inside the washing machine though. Testing for power getting through should be done with a continuity test meter which is totally safe. On some washing machines and open circuit motor of faulty carbon brushes in the motor can cause the whole washing machine to go dead. But usually this is a fault that can have many different causes I'm afraid.
  4. Wow. The odds of you finding that are very remote. It's ridiculous that any connector would fit in the wrong place on a pcb. Bad design. Well done for not giving up.
  5. Whitegoodshelp (Andy)

    BEKO WDX8543130W no lights on

    Did he appear to check the washing machine thoroughly? Or did he just say that without delving much inside? It just sounds a bit vague saying it could be one of 3 pcbs. If it is a pcb I'd suspect the main board but a completely dead washing machine can have many causes and needs checking properly with a test meter Washing Machine Won’t Start
  6. Whitegoodshelp (Andy)

    Miele W3444 knocking during spin

    I presume there was nothing inside the drum? It's strange that the drum all of a sudden started swaying about. I would suspect drum bearings or a motor problem. The first thing to do is take off the drive belt and try the motor on its own. And spin the drum by hand to work out if the issue is with the drum or the motor. I also have lots of help and tips for diagnosing when Washing Machine is Noisy
  7. Whitegoodshelp (Andy)

    Hoover DXA 49W3

    Apart from trying some WD-40 in the catch there’s nothing else I can recommend. If the door won’t close with the machine unplugged then it sounds like a physical problem with the door lock.
  8. Whitegoodshelp (Andy)

    Hoover DXA 49W3

    Is the door seal fitted properly all around the rim of the door? If not it can prevent the door from closing properly. Also check the door catch on the door for broken spring or catch.
  9. Whitegoodshelp (Andy)

    indesit IWDC6125 - mistaken purchase?

    You shouldn’t have to halve it again if it’s already a small load, but just carefully read and understand the instructions and weight recommendations for each type of fabric. Double check the instructions on how to clean the pump filter. If you know you are doing it right but it won’t come out that’s unusual but you would need to get them out under the guarantee to fix it.
  10. Whitegoodshelp (Andy)

    indesit IWDC6125 - mistaken purchase?

    Hello. I have some articles that might help. If it's a long time since you bought a new washing machine you might not be aware that all modern washing machines take ages to wash. I explain the reasons here Why does washing machine take so long to wash? So it's unlikely yours takes significantly longer than most others. I don't know if you are familiar with washer dryers or not, but are you trying to dry a full load? Washer dryers are very poor compared to a proper dryer, and basically better than nothing if you don't have space for a separate dryer. You can only dry usually half a load. Washer-dryer or separate washing machine and dryer – which is the best? You should be able to wash more than one load consecutively but it's best not to do more than 2. But if washing and drying maybe allow an hour or so to cool down before doing a second load. Also, not turning off the machine whilst it is drying is the same for all tumble dryers and washer dryers Don’t stop a tumble dryer mid-cycle
  11. Whitegoodshelp (Andy)

    Beko wdx8543130w

    One possible explanation might be the heating element isn't working. Washing machine not heating up water
  12. Whitegoodshelp (Andy)

    Miele W3444 Service Mode

    Hello, a knocking noise is often a loose drum weight but could be various things. My article more causes of a noisy washing machine covers knocking noises.
  13. Yes it is ludicrous that the main drum bearings would fail after so short a time. Unfortunately it's not that uncommon now. My article how long should a washing machine last? discusses the topic. The poll I have at the bottom of the article shows that many washing machines don't last very long at all these days. The main cause of drum bearing failure is when water gets into them from a failed drum bearing seal. At that age it should be impossible for it to have worn out so it must have let water into the bearings. That may be classed as an inherent fault. It certainly should never happen after such a short time. Sadly AEG are no longer a "quality" brand like they used to be back in the 70s and 80s. They should still be much better than that though. It may be that the replacement parts last much longer. It's highly unlikely that this is "normal". It's worth expressing your concerns and disappointment in case you can get some extra guarantee.
  14. Whitegoodshelp (Andy)

    How to remove heating element on Miele washer

    Yes it's vital to locate a heating element under the bracket at the bottom of the outer drum. Otherwise the drum will hit the heating element on spin when it has a heavy load inside.
  15. Whitegoodshelp (Andy)

    Buttons broken

  16. Whitegoodshelp (Andy)

    Miele leaking

    Hi. If a washing machine is leaking you have to look where it is coming from. Nothing else can replace that You have to look inside and see where the water is coming from. I have some tips here Washing machine leaking
  17. Contact them first to make sure they can help. The pump running dry won't hurt.
  18. Whitegoodshelp (Andy)

    Buttons broken

    Hello there. You just need to disconnect the washing machine from the mains, then take off the lid. Hopefully you can reposition them from the other side. But if something does broken properly it will need replacing.
  19. Whitegoodshelp (Andy)

    Beko WM74125W makes banging noise after spin

    It's a great sound. Very percussive. I might sample it and use it in some of my music as I'm a musician . Let me know if you get to the bottom of it. I honestly can't imagine anything that could be casing such a noise on a washing machine.
  20. Whitegoodshelp (Andy)

    Hoover dynamic

    OK. You can buy a multimeter continuity test meter for just several pounds.
  21. If it tests using 500v DC that would work. But it's still a lot of money to spend just to test a washing machine. It's not even certain it will find anything. It might not be that much more to get a proper engineer in, and they should tell you exactly what's wrong and even may fix it if it isn't anything too serious. The pump shouldn't have any power, have you tried safely disconnecting the live wire on the pump to see what happens? It's probably a waste of time but it might do something different. Maybe the PCB does some self checks when switched on and is finding something. However, it should abort and give an error code after detecting a fault. If it thought it was overfilling it might operate the pump but it would operate it for much longer as it is trying to get rid of a lot of water. If it thought it was overheating it would operate the pump too. But for longer, and machines I've seen reacting to overheating usually combine that with letting water in to cool everything down. So the fact that it misbehaves before even any wash cycle is selected or attempted implies it's failing a self check, or there's a fault on the pcb. If determined not to give up you could at least eliminate the pcb by sending it to QER repairs for testing and possible repair. But apart from I'd like to know what it turns out to be it remains a big gamble with your time and money.
  22. Whitegoodshelp (Andy)

    How to remove heating element on Miele washer

    Excellent. Just buy from the link I posted earlier and make sure you pick the one for your model, and that says, “genuine part” and you can’t go wrong.
  23. Whitegoodshelp (Andy)


    Actually I’ve been thinking about this since posting. Maybe air is recirculated?
  24. Whitegoodshelp (Andy)


    Hello Iain. If the drum is overloaded during the drying cycle then air cannot flow properly through the whole system. You will get a big buildup of steam. Air is sucked in from the fan on top of the drum, and blown over the heating element. From there it should blow down into the drum and through the laundry. The hot air should then go through to the condenser chamber at the back of the drum when it hits a flow of cold water trickling inside. Should then condense into steam and get pumped out down the drain. In theory there is no need for fluff off the laundry to get onto the heating element. Don't forget this is not a complete cycle like it is on a tumble dryer. The air that is drawn in and blown over the laundry should pass through the laundry and out through into the condenser chamber. It shouldn't recirculate back to the heating element. Therefore I am guessing that this sort of problem would be much worse if the drum is overloaded. If you know you are using it correctly but this problem is a constant issue then I would say it is a design fault.