UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,155 topics in this forum
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Good afternoon, Excuse me for my bad English. I hope you'll understand me and you'lle be able to help me. My washmachine Hoover Nextra HNL 6146 show the error code 7. The magnet was out of the tacho ring. I've remount the magnet and the washmachine worked again perfectly. But only once. The next time I've tried to wash, the machine moved very strongly. It seems that it doesn't find the right speed. The drum turns a little bit too fast during the washing program and hesitates to speed up. It happens also when the washmachine is empty. If I try the spinning program, it hesitates to speed up and, I think, try to balance the drum. But it is empty. Ther…
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
- 792 views
Hi all. Probably a dumb question ... I have a hotpoint washing machine Its about 8 years old . Dont want to get rid of it however might be best option as more economical..... Model aqxgd169pm. 5 years old had the drum changed . Now its developed a fault where by on spin cycle with clothes in the machine it sounds like there are bricks bouncing around inside the drum. But it doesnt do it with no clothes in the machine. So i thought it was the motor, so i changed the motor and drive belt. It was ok for a couple of weeks and now its started doing the same noise. So i suspect its either a faulty motor doubtfull, the wr…
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
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Can any one help? We are currently on our 5th heating element in 3 months on our Miele aller wash washing machine. The element has been replaced 5 times the control board once (last time with a new element) Today its not heating again!! Each element is lasting about a week. What could be causing an element to break this often? Thanks for any and all help. Kat
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
- 688 views
Hi... We have a new issue with the above washing machine. Usual faults are the filter blocked with pocket rubble etc but tonight's is different. The washer powers up and is able to select a program. When starting the program it just sits there with the upper left icon flashing..looks like a water fill symbol. It just sits there and doesn't advance. I've checked the water inlet filter but it was clean. We live in a very soft water region and dont have any problem with hard water issues. EDIT:Just been running it again and left alone for a bit... Error code 3E has appeared on the display. Can anyone suggest a cause of this please? Thanks …
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
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In the plastic tub's on front side there is a round sealant that is now leaking water. Can you please tell me what is that exactly? is this a tub seal? How can i fix that? I am looking for a sealant that can fix that for water leakage. Just see the image of the area.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 7 replies
- 663 views
Miele WT2680 Hi, the TOC for the dryer goes open circuit about once a month. I have replaced the temperature limiter for a new one but it still happens. Have Miele increased the temperature rating of this component. Thank you for any help.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 7 replies
- 181 views
Hi, My hotpoint wmfug942p keeps tripping the RCD when it does a wash that heats the water. It works fine on a cold rinse. This leads me to believe that the fault is with the element. However when I measure the resistance of the element it reads 30 ohms, which would indicate that the element is not the problem. Any ideas on where to go from here? Thanks, Dave
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 7 replies
- 228 views
Hello! I've decided to replace the noisey bearings on my Miele Washing machine. I reckon it must be about 25 years old so the drum was seriously stuck. However I have managed to pull the spider off and finally the remaining large bearing which left a rusty mess. See photo. My question is is this mess the remains of a washer or something? So how many components are there in the shaft system and what order are they in? There seems to be a big seal on the back of the tub, then the smaller bearing seal and then this washer perhaps. Thanks in advance and for taking the time to read this!
Last reply by Whitegoodshelp (Andy), -
Black Marks On Clothes
by Guest jamiefm- 1 follower
- 6 replies
- 84.6k views
I have had black marks on clothes when I have washed them. I read on some sites that I should carry out a maintenance wash to get rid of any grime or build up which I did. I did this with a normal powder detergent and at 90. However there are now small black particles of grime or gunge floating in the machine when it is in the rinse cycle. I have put it on rinse 3 times now with no clothes in and the particles of dirt or gunge are still there. Could this be the cleaning I have done has released this dirt into the drum? I am reluctant to put a wash on with clothes as these particles or gunge will mark the clothes. Does anyone have any suggestions? Thanks
Last reply by alko71, -
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- 6 replies
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Hi, I have a Siemens XL1600 that has just developed a fault, it will go through the cycle but the timer goes to 0 once it comes time for it to spin. I have checked the motor and basically the brushes had worn down the virtually nothing, I have replaced them but still does not spin, tried giving it a spin by hand during the cycle and that made no difference. I'm guessing the arcing of the worn brushes has caused a fault in something else. There are 8 pins in the motor connection but only 7 are used. Does any body have any diagnostics I could run with a ohm meter to check for faults - I beleive it may be the same as the motor used in Bosch machines....It is a nice machi…
Last reply by Whitegoodshelp (Andy), -
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- 6 replies
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hotpoint wmf740 very noisy when on spin not knocking but loud now so you can not hear the person in the kitchen if you are trying to talk you would have to shout to hear any one any things to cheak bearing? can be replaced ? what to check to make sure its the bearing before installing new one thanks any help angel
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 3.5k views
This bolt head came through the tub of a Hotpoint WMD962(P)UK washing machine. I believe it was attached to the drum. I need to know exactly where. It has sheared at the point where the head attaches to the shaft of the bolt. The shaft is 8 mm in diameter. It is a Torx head. Thanks for any help.
Last reply by Whitegoodshelp (Andy), -
Miele W844 - Repair Or Replace?
by Guest Tinkie- 1 follower
- 6 replies
- 21.6k views
Hi, if anyone is willing to offer their opinion on my enquiry I would be very grateful please. I have a Miele W844 which is 10.5 years old. An engineer has been out today (from the list of approved repairers as Miele have engineering shortages in my region) and has said the Control Board is at fault. Taking in to account the part and labour, the cost will be £400ish to repair it. The engineer said he believes it is worth doing as the machine is in excellent condition but I have a niggle in my mind of whether this is worth doing. I have seen the blog about costs being relative to replacement and agree with the sentiment that expected life cycle is only relevant if a repai…
Last reply by SimonQ, -
- 1 follower
- 6 replies
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hi there, first post, only found this by accident after getting bit sick and tired of paying for an ex Hotpoint engineer to "fix" the WM63 only then for the fault to keep on coming back once he has left (3 times so far) and started googling "washing machine trips breaker on the net" as SWMBO is getting seriously uptight about it and I am getting annoyed at having paid an expert to diagnose a problem which doesn't get fixed. Basically a wee while ago (circa 12 -18 months) the wm63 needed new brushes as it refused to wash anymore. It had not tripped the RCD before that but once new brushes were installed it worked sometimes (as in completing a cycle without tripping) but …
Last reply by morris822, -
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- 6 replies
- 5.7k views
Hi all, I have a Bosch WIS24140GB Logixx 7 integrated washing machine, nearly 4 years old and has been working fine. However, I am having a bit of trouble with it at the moment, this is what happens... When the machine gets to the rinse stage after the main wash, it usually spins for a minute or so and it also does spins after each rinse, however now what seems to be happening is, the moment the machine begins to drain and spin, thick suds come pelting down the door at an alarming rate which causes the machine to abort the spin and then fill up VERY high with water in an effort to try and get rid of these suds, it then rinses with this high water, drains and tries to …
Last reply by zoppasman, -
- 1 follower
- 6 replies
- 3.6k views
Hi to all. As a newbie on theis forum I humbly ask for some help with my washing machine. Firstly have had a look in the washing machine fault FAQ's which were most helpful, though did not solve the problem, though may point to a solution, just need to ask before I spend money I have'nt got. I have an Indesit WT82T of 2002 vintage. It is very similar to the Hotpoint WTL500P though with 800 spin speed. The machine was installed in a property in France for about 6 months then put into storage for 9 years. Having read the section on fault codes I proceeded to see if the machine would be forthcoming and give me one. Any way this is what it does. Set the programmer to a spo…
Last reply by Philip 0603, -
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- 6 replies
- 6.1k views
help....... this code just keeps coming on, ive had the washer to bits, changed the temp sensor thermal limiter, checked the continuity on the wires from the sensor to the pcb, had the pcb out and cleaned the contacts, cleaned the pcb board????? is it a new pcb????
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 2.9k views
My machine will operate for so long, then it seems when its time to start a fast spin it will have a few attempts then lock out. It has a flashing red light and two green flashing lights (I think its 2 & 4) I have the back opened just now and the belt seems ok and pretty tight. Any suggestions folks?? I repair boilers for a living so I am used to working on appliances and testing etc... Ally
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 5.7k views
Hi. I've read through all the FAQs and reasons for a machine not working; very interesting and informative, but I couldn't find my answers there. My machine was recently moved as our kitchen is being redesigned, and since then (yesterday) when it was plumbed back in, the cycle begins but only goes so far then stops. I've included a picture of the the program dial (guess it's pretty old: no digital readout!). I usually start a normal wash at H and it spins around ending I think on K, not entirely sure. But now it's stopping at J. I tried moving it on slightly by hand, and it did spin again, but soon stopped. It stops with the sound of a motor ticking over, as if it ca…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 4.8k views
I've got an old bauknecht wa3620 but I don't understand the timer. Tried to start a program but the program took about two hours. Can someone explain to me what each buttom do and what should I choose for each set of cloths? Thanks ahead EDIT: I'll be Glad if someone could tell me what kind of laundry each timer symbol represent (whites, everyday clotes, jeans and so....) .
Last reply by Electrichead, -
- 1 follower
- 6 replies
- 5.9k views
Hi all, like most people I found this site after problems with the above washing machine. The washing machine would wash but refused to spin, so suspecting a blockage at the pump, I checked the discharge pipework which was clear, then I removed the filter and found some of the usual threads etc, but also found some small coins. I put it back together and expected it to work ok, but, whilst clearing the blockage I had laid the washing machine on its side for better access to the pump. Once I got the machine all put back together I tried a wash, but, it will not start. Power is ok, as the 'STOP' light flashes continuously when you select a program, but the 'DOOR LOCKED…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 3.7k views
Hello there, I have a Servis 6033 washing machine which needs replacement bearings. I've had a look, and it seems that the drum needs to be lifted out from the top of the machine, is that correct? I have a bearings set, but presumably will need a new drum seal and door seal to complete the job. Any advice will be gratefully received! Many thanks Michael Fitzpatrick
Last reply by mef13, -
- 1 follower
- 6 replies
- 13.5k views
Hi, I have an Indesit 1100 washing machine, I know very little about washing machines but can't really afford the massive call out charge, a while ago the belt came off, I had a look myself but couldn't work it out, someone we know came round, had a look and said the brushes need replacing, he did so and I had no problems, for a few days, I made a few attempts at getting the belt on, it kep falling off, I was eventually successful and had it going for about a month, I decided about a week ago since it was working I would put the back on, today the belt fell off again, I felt like kicking the damn thing, after three attempts at getting the belt to stay on it seems to be on…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 2.5k views
Hi, My washing machine stops during the wash cycle with soapy water in. If I then put it on pump/spin, it pumps the water out in under a minute, but does not continue to spin. It just turns the drum slowly a few times. I hear a periodic vibration and noise which I would say is the pump still working, but there is no water left to pump. My only idea is that there is a sensor or electronic fault of some kind. Any tips welcome!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 6 replies
- 17.2k views
hi all - im new here so be gentle with me -- what i have is a bush A126Q washine machine that has been transported without the bolts in and im not even sure it was working before removal but now its not working the machine powers up and sounds like its gonna start but no water enters the drum - I put a meter across the terminals of the inlet valves and as soon as you turn the program dial to any position all four terminals read 240 volts but when dials is in off position there is no power to inlet valves - I thought only one or two should read 240 v so is this normal ? or should I be looking elsewhere for the fault ---- any help appreciated cheers
Last reply by bertybasset,
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