UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,103 topics in this forum
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I have Samsung washing machine WW80J5555FW I was taking the emergency pipe out when I took the plastic cup off the pipe. The tube went back in. I can not see the emergency tube at all. What can do to get the tube back
Last reply by Whitegoodshelp (Andy), -
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Hi. We have a problem with our Bosch Washer / Dryer which keeps tripping and not drying. I reset the thermostat, but it does it again after a couple of washes. In the link below, someone had the same problem back in 2017, but he cleaned the Fan out of fluff. I would like to try the same, but it doesn't give a step by step guide, nor shows any pictures of what to take apart. Can anyone help?
Last reply by Richard Cherry, -
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Hi, I have a Hoover OPH148, front loading washing machine about 6 years old. In the last 6 months it has developed an intermittent draining problem. When this happens I drain the machine through the filter fitting and check the filter after a small amount of water comes out. Sometimes this fixes the problem, sometimes not. For no reason it then continues to work OK for a period. Should I buy a new pump ? Hoping you can help. Nick
Last reply by Whitegoodshelp (Andy), -
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Hi, my whirlpool wwdc7210/1 washing machine drum seems to be off centre! Every wash i'm doing stinks of burnt rubber & I have found pieces of rubber in the machine, from the door seal. Looking online it says it could be a broken spider, spring, damper or something stuck inbetween the drums? We have checked all of these & they all appear to be fine, cant see anything that could possibly cause it to be stuck off centre. Any ideas of what else could be the problem before I resort to getting a new one, right before christmas (perfect timing)?
Last reply by BoschWFK2200, -
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Miele inner drum is rubbing on door seal seems to be getting worse. No play sideways or back to front on inner and outer drum. Inner drum looks to be slightly proud of outer drum. I suspect its still a bearing issue anyone else had this problem?
Last reply by Dadla_US, -
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Miele W844 washing machine. The cycle finish fine but the pump runs on and does not stop. You can open the door and then it stops The drum is empty and water is pumped out fine. Checked the filter and all is clear and the pump impellor is fine This machine uses a pressure transducer to measure the water level - tried disconnecting the tube to this and the pump still runs on. Are there any other sensors that will keep the pump running at the end of the cycle? Thanks
Last reply by Whitegoodshelp (Andy), -
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Hi, I have just had a new washing machine installed by the engineers. Some of my clothes are coming out with tiny circular stains only a few millimetres in size. The stains are black or very dark blue like ink. One Tshirt came out with 2 of the stains right next to each other. Another Tshirt only had one stain. I have washed other items that have had no stains. Any advice you could give me would be greatly appreciated. Thanks
Last reply by RayS, -
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Power on washer, push cycle and everything seems normal. Once you push start, defaults to draining. Pause button will not work or any other button other than power off. Main PCB and mems sensor have been replaced. This is a topload WA50K8600AV/AA
Last reply by Whitegoodshelp (Andy), -
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I've been through the common problems and I seem to have the reverse issue... Our machine will spin (if it manages to get to that part of the cycle), but it seems to have issues with agitation (almost as if is slipping). I have replaced the belt but the issue still persists. Putting it on just a spin, it does a weird sort of jerky agitation as if it can't turn the drum successfully, sometimes it manages to get past this bit and go into a normal spin, but sometimes it doesn't.
Last reply by findon, -
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Hotpoint WMEF 742 Fills no problem. Loads of pressure going into back, loads of water filling into washing powder door (so 2 little solenoids on inlet are ok I presume). I put a new drain pump in it last year. I cleared exhaust pipe. After 12 minutes on a 1hr 44 min cycle the H20 error appears and beeps constant. I can hear a pump spinning non stop but it just sits, doesn't fill or doesn't exhaust. If I hit pause, it allows door to open (no water in drum). When I press start again, it fills a little, empties a little then goes back to just a pump spinning and a H20 error. Just put it on a spin and drain cycle and it done it no problem. Trying a rinse cycle …
Last reply by Whitegoodshelp (Andy), -
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We had an engineer to fix the dish washer and whilst he was here asked him about the washing machine door seal which is coated with black slime/mold. He said the only choice was to get a new seal and that it would happen again. He said we could try to clean it but it would take all day and now I have read there are problems with spores and that you should wear a mask and goggles!! Any advice??
Last reply by Whitegoodshelp (Andy), -
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Hi, I have a Daewoo DWD-F1251s washing machine and I'm a bit stumped as to what's wrong with it! The washer starts it's cycle as normal by selecting programme and then filling with water, however, when it get's to the normal filling capacity the water stops as normal then there is a pause and the water starts coming in again but this time fills the machine so it floods out.. I then have to switch it off and back on 'sometimes it still keeps filling' and then put it into drain mode, even then the washer continues to fill so has to be turned off at the tap. I have tried replacing the water pressure sensor with a new one but this didn't resolve anything.. My next move is t…
Last reply by Whitegoodshelp (Andy), -
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Hi All, I've spent this morning trying to change a worn out door seal on our Indesit WD12S washer dryer. I've managed to remove the door, soap dispenser, take the top off, get the old seal off and put a new one in (somehow). But I'm struggling now to put the inside clip on the seal. The real problem is I cannot for the life of me figure how to take out the front fascia on this washing machine. There appear to be no screws at the top (below the control panel) or bottom to do this. Looking inside the machine, it almost appears as if the front has been welded/stuck in. I'd appreciate it if someone could tell me if there was a way to remove the front fascia at all? I have a …
Last reply by Whitegoodshelp (Andy), -
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Hi, I have read lots on the DIY repair instructions already and it has been extremely helpful - easy to read and easy to follow ! But................................ My machine is 5 years old this month. I dont know if that is old for a washing machine ? It has been heavily used. Last Friday, I put a couple of towels and bathroom mats in, and put it on a quick wash. It seemed to wash ok, but decided to not fully spin/drain. I found this website and followed the instructions regarding an obstruction or blockage. I drained the machine manually, checked the connecting hose, although could'nt manage to detach it from the machine as I would need to take the whole back …
Last reply by Whitegoodshelp (Andy), -
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Hello, Picked up one of these machines with a damaged tub. Previous lady grossly overloaded it and knocked a balancing weight off the tub. I've repaired this and the machine now works great, except... ...the dyson engineers have frigged/bodged/"upgraded" (delete as appropriate) the machine to disable it's flagship contra-rotation feature. Now both drums spin the same direction, even during the wash part of the cycle... I would like to undo this "upgrade" to restore the original wash functionality. (provided that you don't grossly overload the machine/live in a hard water area they tend to work fine) Dyson email support say "not possible" Dyson telephone support were …
Last reply by Whitegoodshelp (Andy), -
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I have a miele w3203 washing machine , it is 6 years old now . I live in Malta and Miele here give you 5 yrs warranty ,.During those 5 years I had it repaired 3 times , 2 times for card problem another time for the tub cross . Now its filling and draining at the same time during the wash programms, I brought a miele techniction , he told me its the main electronic board again, and according to him its average cost is 400 euro... I think its too expensive!!!! And he said the cause of the problem is accessive detergent soap .....can anyone offer any help or were to get a cheaper card....looked on ebay or internet but in vain..
Last reply by Whitegoodshelp (Andy), -
The machine starts, fills with water then spins very fast for a few seconds 3 times with a minute or so gap in between, empties and then stops. The display says END and the timer doesn't change. Any advice would be appreciated. I have checked all accessible connections and components and can't find anything obvious.
Last reply by typhoon4665, -
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Hi, i have a hotpoint aqualtis which is spinning slowly during the spin cycle all the way to the end then stops with flashing lights and error code F02. i have had a quick look at the wiring and everything seems ok no loose connectors, i have also checked that the tacho is not loose hopefully that is the little bit on the back of the motor with two wires attached to it. dont know what to do from there your help would be much appreciated thanks
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
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Hi, I just fitted a new drain pump in my Bosch Clasixx washer. The drum rotates smoothly and there is no excess noise but there is a small amount of play in the drum. Is this a candidate for new bearings? Cheers, Adam
Last reply by nicam49, -
I have a bush A146Q washing machine.The internal door lock was broke so replaced it . Now my washer has another problem when select a wash a press the start button the program start and program end lights blink on and off at the same time . I've checked all connections bushes waste tubes and still have this problem . Any help or advise would be great full . Here's a link to a 11 second video so you can see what I'm talking about , it happens on all the programs . https://www.dropbox.com/s/poju01cu2t49mxb/Video%2022-09-2013%2013%2011%2043.mov
Last reply by Anthmur, -
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Hi I have new Panasonic for a week now and i have noticed some annoying sound,almost like small Diesel generator kind of buzzing noise specially during the end of cycle,coming from bottom right corner flap to open where Pump Filter is located.It been like that since day 1 and i check filter etc . This noise goes for at least 5-6 min before the end of every cycle (when draining out). What do you think of this, is it normal? previously i had aeg for 6 years and never experienced such a noise I would like to hear your opinion on that Thanks
Last reply by szarkowsky, -
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- 7 replies
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Hello all, My washer dryer has recently been giving a code of F13 and now it does spin or pump water out. I moved the appliance this morning and found this (first picture) on the floor underneath it and I think it came from here (other two pictures). I've been trying to identify it and have come up with two options, it's either this Hotpoint WDF740KUK Element Sensor but I think this fits in the back of the drum or this Hotpoint WDF740KUK Lens Temp. / Spin but there is no picture of it. If anyone could point me in the right direction that would be great. Thanks Paul2013
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
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Hi, My LG WM12220FD washing machine drains intermittently. I have stripped out the pumps and cleaned them (one was particularly gunged up) checked for open circuits,which were fine, and cleaned the hoses. The machine is still only draining intermittently although if I quickly switch the plug on and off the machine will then carry on as if no fault had occurred. The only thing I can think of is that the control board may have become faulty? Any advice please? Thanks Mervyn
Last reply by mervyn, -
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- 7 replies
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I have a washing machine zanussi zwg1120 only 2 years old which up until just over 2 months ago has really been giving me some problems. Initially my clothes(mainly towels) just kept coming out smelly and I noticed there was mold underneath and building on the rubber so I used to clean the mold off and planned on doing monthly high temp maintenance washes with bio detergent to keep it clean. However this would be of no use and within 2-3 quick washes (20 minutes washes) the clothes would start stinking again and the mold would start building up again. I usually use non bio for washes but bio and vinegar for maintenance. I even did several maintenance washes yet within…
Last reply by dense Mcdaid, -
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- 7 replies
- 4.5k views
HELP.... i have a problem with a washer,i had to move it from my old house to my new. And after that i cant get i to work ??? I have the same problem as in this video but with the other upper two lights flashing. Please help,i know its working and dont want to by a new one if its a easy fix....
Last reply by Whitegoodshelp (Andy),
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