UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
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Most faults already have help published here - Troubleshooting common washing machine faults
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2,044 topics in this forum
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I've been through the common problems and I seem to have the reverse issue... Our machine will spin (if it manages to get to that part of the cycle), but it seems to have issues with agitation (almost as if is slipping). I have replaced the belt but the issue still persists. Putting it on just a spin, it does a weird sort of jerky agitation as if it can't turn the drum successfully, sometimes it manages to get past this bit and go into a normal spin, but sometimes it doesn't.
Last reply by findon, -
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We had an engineer to fix the dish washer and whilst he was here asked him about the washing machine door seal which is coated with black slime/mold. He said the only choice was to get a new seal and that it would happen again. He said we could try to clean it but it would take all day and now I have read there are problems with spores and that you should wear a mask and goggles!! Any advice??
Last reply by Whitegoodshelp (Andy), -
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Hi, I have a Daewoo DWD-F1251s washing machine and I'm a bit stumped as to what's wrong with it! The washer starts it's cycle as normal by selecting programme and then filling with water, however, when it get's to the normal filling capacity the water stops as normal then there is a pause and the water starts coming in again but this time fills the machine so it floods out.. I then have to switch it off and back on 'sometimes it still keeps filling' and then put it into drain mode, even then the washer continues to fill so has to be turned off at the tap. I have tried replacing the water pressure sensor with a new one but this didn't resolve anything.. My next move is t…
Last reply by Whitegoodshelp (Andy), -
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Hi All, I've spent this morning trying to change a worn out door seal on our Indesit WD12S washer dryer. I've managed to remove the door, soap dispenser, take the top off, get the old seal off and put a new one in (somehow). But I'm struggling now to put the inside clip on the seal. The real problem is I cannot for the life of me figure how to take out the front fascia on this washing machine. There appear to be no screws at the top (below the control panel) or bottom to do this. Looking inside the machine, it almost appears as if the front has been welded/stuck in. I'd appreciate it if someone could tell me if there was a way to remove the front fascia at all? I have a …
Last reply by Whitegoodshelp (Andy), -
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Hi, I have read lots on the DIY repair instructions already and it has been extremely helpful - easy to read and easy to follow ! But................................ My machine is 5 years old this month. I dont know if that is old for a washing machine ? It has been heavily used. Last Friday, I put a couple of towels and bathroom mats in, and put it on a quick wash. It seemed to wash ok, but decided to not fully spin/drain. I found this website and followed the instructions regarding an obstruction or blockage. I drained the machine manually, checked the connecting hose, although could'nt manage to detach it from the machine as I would need to take the whole back …
Last reply by Whitegoodshelp (Andy), -
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Hello, Picked up one of these machines with a damaged tub. Previous lady grossly overloaded it and knocked a balancing weight off the tub. I've repaired this and the machine now works great, except... ...the dyson engineers have frigged/bodged/"upgraded" (delete as appropriate) the machine to disable it's flagship contra-rotation feature. Now both drums spin the same direction, even during the wash part of the cycle... I would like to undo this "upgrade" to restore the original wash functionality. (provided that you don't grossly overload the machine/live in a hard water area they tend to work fine) Dyson email support say "not possible" Dyson telephone support were …
Last reply by Whitegoodshelp (Andy), -
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I have a miele w3203 washing machine , it is 6 years old now . I live in Malta and Miele here give you 5 yrs warranty ,.During those 5 years I had it repaired 3 times , 2 times for card problem another time for the tub cross . Now its filling and draining at the same time during the wash programms, I brought a miele techniction , he told me its the main electronic board again, and according to him its average cost is 400 euro... I think its too expensive!!!! And he said the cause of the problem is accessive detergent soap .....can anyone offer any help or were to get a cheaper card....looked on ebay or internet but in vain..
Last reply by Whitegoodshelp (Andy), -
The machine starts, fills with water then spins very fast for a few seconds 3 times with a minute or so gap in between, empties and then stops. The display says END and the timer doesn't change. Any advice would be appreciated. I have checked all accessible connections and components and can't find anything obvious.
Last reply by typhoon4665, -
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Hi, i have a hotpoint aqualtis which is spinning slowly during the spin cycle all the way to the end then stops with flashing lights and error code F02. i have had a quick look at the wiring and everything seems ok no loose connectors, i have also checked that the tacho is not loose hopefully that is the little bit on the back of the motor with two wires attached to it. dont know what to do from there your help would be much appreciated thanks
Last reply by Whitegoodshelp (Andy), -
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Hi, I just fitted a new drain pump in my Bosch Clasixx washer. The drum rotates smoothly and there is no excess noise but there is a small amount of play in the drum. Is this a candidate for new bearings? Cheers, Adam
Last reply by nicam49, -
I have a bush A146Q washing machine.The internal door lock was broke so replaced it . Now my washer has another problem when select a wash a press the start button the program start and program end lights blink on and off at the same time . I've checked all connections bushes waste tubes and still have this problem . Any help or advise would be great full . Here's a link to a 11 second video so you can see what I'm talking about , it happens on all the programs . https://www.dropbox.com/s/poju01cu2t49mxb/Video%2022-09-2013%2013%2011%2043.mov
Last reply by Anthmur, -
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Hi I have new Panasonic for a week now and i have noticed some annoying sound,almost like small Diesel generator kind of buzzing noise specially during the end of cycle,coming from bottom right corner flap to open where Pump Filter is located.It been like that since day 1 and i check filter etc . This noise goes for at least 5-6 min before the end of every cycle (when draining out). What do you think of this, is it normal? previously i had aeg for 6 years and never experienced such a noise I would like to hear your opinion on that Thanks
Last reply by szarkowsky, -
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Hello all, My washer dryer has recently been giving a code of F13 and now it does spin or pump water out. I moved the appliance this morning and found this (first picture) on the floor underneath it and I think it came from here (other two pictures). I've been trying to identify it and have come up with two options, it's either this Hotpoint WDF740KUK Element Sensor but I think this fits in the back of the drum or this Hotpoint WDF740KUK Lens Temp. / Spin but there is no picture of it. If anyone could point me in the right direction that would be great. Thanks Paul2013
Last reply by Whitegoodshelp (Andy), -
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Hi, My LG WM12220FD washing machine drains intermittently. I have stripped out the pumps and cleaned them (one was particularly gunged up) checked for open circuits,which were fine, and cleaned the hoses. The machine is still only draining intermittently although if I quickly switch the plug on and off the machine will then carry on as if no fault had occurred. The only thing I can think of is that the control board may have become faulty? Any advice please? Thanks Mervyn
Last reply by mervyn, -
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I have a washing machine zanussi zwg1120 only 2 years old which up until just over 2 months ago has really been giving me some problems. Initially my clothes(mainly towels) just kept coming out smelly and I noticed there was mold underneath and building on the rubber so I used to clean the mold off and planned on doing monthly high temp maintenance washes with bio detergent to keep it clean. However this would be of no use and within 2-3 quick washes (20 minutes washes) the clothes would start stinking again and the mold would start building up again. I usually use non bio for washes but bio and vinegar for maintenance. I even did several maintenance washes yet within…
Last reply by dense Mcdaid, -
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HELP.... i have a problem with a washer,i had to move it from my old house to my new. And after that i cant get i to work ??? I have the same problem as in this video but with the other upper two lights flashing. Please help,i know its working and dont want to by a new one if its a easy fix....
Last reply by Whitegoodshelp (Andy), -
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Hi, INDESIT 1WC6165 FIVE YEARS OLD Today the machine stopped and refused to work, If I select main wash it waits a few seconds then drum starts to revolve and water enters, for a few seconds. Then everything (drum/water) stops for about 3 seconds. After another 3 seconds it starts again, stops after another few seconds, then (another 3 seconds) starts again, another few seconds and it stops for good. Exactly the same thing happens on the rinse cycle........................and on the drain cycle. I have looked through your forum history and cannot find anything similar to this. Perhaps this particular problem may ring a bell with someone in the forum, if so would rea…
Last reply by Whitegoodshelp (Andy), -
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Hello! I have a few weeks old Gorenje that started making a rather loud whining noise. It seems to be less loud when the machine is spinning fast. I've filmed a little video: Also, I tried turning the drum by hand when the machine was off and, while quieter, the noise is there and the faster I spin the more distinct it gets. Is it normal, or is there a problem, and how serious could it be?
Last reply by Whitegoodshelp (Andy), -
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Hi. Wondering if anyone knows what a washing machine error code means. Zanussi FX1265W. Error code is 3 flashes / beeps. The manual only lists 1, 2 and 4 flashes / beeps. I've Googled and searched here without any luck. I've done some basic tests / maintenance. i.e. The machine will run it's draining program without error. It will run it's spin program without error. I've drained the machine completely and cleaned the pump. I've checked that the water inlet is unblocked. I've checked that the waste is draining okay. If I try any wash program, then the machine will fill (as normal) but then drain straight away with the 3-beep error rather than spinning the drum…
Last reply by Whitegoodshelp (Andy), -
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Last Thursday after a year of perfect use, our Indesit XWE 91683X had an F05 error on the display and the Push&Wash/ Start buttons were flashing and the machine was still full of water. My particular manual says to call an engineer if an F Error appeared but after a little googling it seemed that some newer manuals said this: The machine does not drain or spin or F05 error code in the display. • The Pump filter is blocked. • The drain hose is kinked (see “Installation”). • New Installation - The blanking cap or spigot has not been removed if connected under a sink. • The drain hose or sink trap is blocked. • The wash cycle does not include draining, some wash …
Last reply by Whitegoodshelp (Andy), -
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Hi to everyone, this is my first post and hope there's an answer to my problem. My machine washes without any problem but when it comes to the spin I have to leave it for an hour before I can get it to do a short spin. The long spin starts to build up speed a few times then ends program. It's as if something is getting overheated during the wash cycle but what I don't know. I have renewed the carbon brushes thinking this would solve the problem to no avail.Could you tell me what the censor on the end of the motor does ? Motor: C.E.Set Hope to find the solution from one of you guy's Thank's in advance
Last reply by Whitegoodshelp (Andy), -
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I'm happy to have just found this forum as my AEG-74600 started to emit this rattling sort of sound when pumping the water out. After a while it stopped and a "C2" message showed up in the LED display. Apparently this indicates a fault with the pump: So I did an emergency draining by with the emergency emptying hose followed by unscrewing the drain pump cover. I discovered that the green "propeller" or "fan" if you like was completely loose, and my first thought is that this is the cause of my problems. I assume its job is to "push" the water through that area and out, and being loose it probably won't pump the water out properly. Anyway, I guessed it was…
Last reply by Whitegoodshelp (Andy), -
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Hi all i brought a indesit iwc81481 at a warehouse sale it's 8kg 1400 spin, to be honest really good machine for the price but it is only 1 year old and i am experiencing problems :/ my drum has stopped working, its like trying to spin but not spinning. Obviously i haven't put to much washing in the machine. About a week ago when i put the washing machine on the lights flashed and it din't start so i just turned it off and on again and it starts to work fine!??? I have learn't that the machine is very unreliable and my personal opinion is go spend a little extra and get a lot more for you'r money or you will just spend more in the long run fixing the problems. …
Last reply by Whitegoodshelp (Andy), -
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Hi, A couple of months ago my Hoover DYN 9144DG machine stopped working so I used this site to diagnose and replace worn carbon brushes (thanks!). These brushes lasted only a couple of months, I assumed because they were 'compatible' parts rather than genuine ones, so I bought and fitted the genuine ones. Since then the machine has failed to spin after washing and clothes are coming out soaking. I've followed the diagnostic advice on this website and found a lot of sparking coming from the brushes (clear reflection onto a not too light floor) so I have pulled it all apart and found them to be in contact but worn in such a way to make me suspect the commutator (if…
Last reply by Shari, -
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How can I replace a drum paddle in Hoover OPH616-80 ? There is one retaining srew to the front of the washing machine that holds it but I don't know how to undo the screw. I've removed a sump hose but there is no clear access to the screw from there. Any ideas ?
Last reply by Whitegoodshelp (Andy),
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