UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,176 topics in this forum
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Hi. So iv got an Electrolux 148420w washing machine. Its been a solid worker but suddenly I had issues. Filled it with a small load of clothes but I notised an clank from time to time. It lessened on higer speed and centrifuge, but was worse at low speed. When the drum is empty I can spin it no problem and no sound. Checked the bearing behind, no leaks. One thing I tried was to move the drum sideways to see if the bearing was gone. But it was solid. BUT after i tried pushing it up,down, left, right suddenly it gave a little and the klank sound came... So if i slowly spin the drum and press down on the edge suddenly a klank(hollow as bent metal), and then I ca…
Last reply by maraxion, -
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Our washing machine stopped heating the water and heating the dry cycle. It does all the cycles, wash and dry but there's no heat at all. I've bought new heater and thermometer, checked all the wires but still no heat. There is also no error code. I've read the topic where the solution was loose cables, so triple checked that also. What can it be?
Last reply by Whitegoodshelp (Andy), -
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Hi I'm hoping someone here can help me with my washing machine problems. I think I've put this in the wrong area but DIY repairs was greyed out. Just doing a normal wash and the RCD gets tripped and half of the house's power goes off. There was a bang from the washing machine. After emptying it and running it, inside the drum compartment there is a blue flash and RCD is tripped. After switching the power on again, a flame is seen across the back of the drum compartment. After research I removed the heating element which was covered with calcium carbonate and proceeded to clean it with heated vinegar and water. Eventually the calcium carbonate came off but …
Last reply by Whitegoodshelp (Andy), -
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Hello, I’m looking for some advice regarding a 10 year old Miele w524 which has a flashing drain light, I have been through all the posts on here and tried all the things mentioned, the machine has been taken apart by hubby and all pipes and hoses and the white box at the back cleared of a lot of gunk everything is now clear , taken off pump, all clear, still have flashing drain light at the rinse cycle , it worked on the wool cycle but this morning on a easy iron cycle same problem , it’s possible it works only with a light load , we also live in a very hard water area, I have it draining into sink now and the pump does work , so my question is really what next could it…
Last reply by Sam74, -
Hi, My Kenmore washer has not been used for several months, i just turned it on now and get an 8E error after i press Start and water starts pumping like 20 seconds barely, i took the cover off, no broken wires that i can see (washer has served 2 years max). Some say MEMS sensor on forums, not sure how i can troubleshoot..your help is much appreciated.
Last reply by ataenter, -
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Hi.. my first post My Beko washing machine has developed a fault, when I put it on a cotton wash it fills with water to nearly half a drum then does nothing for a minute or so then it will pump out a small amount of water then it will do the same again over and over. When I put it on a rinse spin and drain cycle it does the same. When I end the programme the machine pumps out all the water no problem. I changed the carbon brushes on the motor but still no luck so I pulled the pcb out to check for any burnt out components, there were a number of areas showing signs of being burnt but cannot tell which part actually burnt out if at all. Please see the attached phot…
Last reply by Whitegoodshelp (Andy), -
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Hello I have a Beko wm74135w that recently would not enter its final spin. It would spin fine up until the final spin though. I checked the brushes and one was worn completely down. The other maybe only 30% worn. I had only changed them about a year ago so. I ordered some new brushes but they were for a different Beko model. They are angled the correct way though so I put the new brushes in to the original brush casing and fitted them. All was fine and it was fast spinning except it seemed to spin faster than usual (can't confirm is this true or not since I am not the one that usually uses the machine). Next it started smoking from the back (I presume motor) So I swi…
Last reply by Whitegoodshelp (Andy), -
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Hi I'm having trouble diagnosing the fault with this machine. At the start of a wash cycle it will give a split second burst of water and then stop showing E04. I blew down the pressure pipe to check for blockages. Checked for resistance across both inlet valves - both show equal resistance. The pressure switch is mechanical type with 4 terminals but only 3 are used with 1 red wire and 2 blue wires. With the pressure switch disconnected there is no continuity between any of the terminals on the pressure switch. When I blow into the pressure switch to hear the click the 2 blue terminals connect. When I blow slightly harder pas…
Last reply by xrblue, -
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I thought it was the brushes, but on my model the brushes are integral with the motor and I was told if it was the motor then it wouldn't be spinning properly at all! Well it dose spin but with only a few items at a time if I leave it, it just keeps refilling and emptying and sloshing around for hours!!!! Is there some kind of sensor in the machine that may have gone? Any help would be fab as I don't have the money to buy a new machine at the moment!
Last reply by RKELLETT, -
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I have an AEG washing machine Lavamat 6955. It is 22 years old had quite heavy use throughout its life and apart from replacing the carbon brushes twice, it has been 100% reliable. However, after the last replacement brushes were fitted about 2 weeks ago the machine has made a strange smell. This is impossible to describe so I will say what it is not. It is not a bad smell like anything rotting. It does not come from the drum or the detergent drawer. I have tried a very hot wash and that made no difference. The motor is too hot to touch after a wash but I understand that is normal. The smell is not burning (rubber or plastic) it appears to come from the motor area or can …
Last reply by Snowman, -
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My machine spins and pumps water in and out just fine but shorts out on wash cycle agter a few minutes. Any clues please?
Last reply by Whitegoodshelp (Andy), -
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Bosch Classixx 6 machine making banging noises but only on spin cycle at certain speeds. see video at: https://youtu.be/nBp3AMa9pkk I would like to know if anyone thinks it's the bearings, or something else.
Last reply by Whitegoodshelp (Andy), -
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Hi, I'm wondering if anyone can help with a John Lewis washing machine JLBIWM1403 that is not draining. I have looked at common faults/troubleshooting etc and am unable to proceed with checking the drain filter. Upon removing the cap I find what appears to be some sort of inner cap - image posted here. I can't find anything similar online and have tried unsuccessfully to prise it out. Is this normal? Do I need a special tool? It's clearly not what is described in the manual: Any help or advice would be very much appreciated. Thanks, Nick
Last reply by Nick2, -
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My bosch series 2 washer trips after about 15 seconds of filling with water but when I run a spin cycle to empty the water it works fine. (I had a problem with it not pumping out the water but that was because of some plastic stuck in one of the pipes). I am thinking heating element?
Last reply by Whitegoodshelp (Andy), -
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I have read the advise above and looked through other resources to find a solution but couldn't find anything similar to my washer's problem. My Zanussi Lindo1000 started stopping about 2 -15 minutes into washing cycle, displaying 1 (I guess 1 minute before end of programme) and straight after displaying 0 and beeping (I guess end of cycle). Hence there is water in the drum it wouldn't open the door unless released by emergency release. It doesn't run any programme after switching off and on and emergency door release and emptying the drum. After some fiddling with the door, power on/off it may start and run one or two full washing cycles as normal but then it starts all…
Last reply by R1chS, -
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I have a Miele WT 2670 Washer dryer. When i select the Cottons program, i get an error message "F41 please contact the service department", along with a beeping noise. I have not had the machine long, but it seems so far, to load all the other problems ok. Any ideas what could be the problem? Thanks very much.
Last reply by Whitegoodshelp (Andy), -
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- 6 replies
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Hi everyone, my Miele W1712 recently always show up F53 fault, and the motor run faster than it should be. When in washing cycle, the drum should run in very slow speed, however it sometimes run in fast, which makes the machine shakes horrible. I searched on internet, which said F53 fault is the speed sensor. But I also read many people fixed the F53 fault by changing the motor carbon brushes. I am totally confused, how come carbon brushes issue is deal with the speed sensor problem. If the brushes is failed, motor should not run at all, why run faster? Can anyone give me some idea? Thanks a lot.
Last reply by Whitegoodshelp (Andy), -
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Well, finally managed to get the dryer part working again - though possibly helped by the fact I still have a couple of years of a 10-year warranty to go. (I've posted the history leading up to getting this repair elsewhere in this forum - First of all, I have to say that the Miele warranty repair admin seemed OK - in other words when I phoned them I got through pretty quickly, they found my warranty details and then made an appointment about 10 days away, then did text me the day before as a reminder. So, that part works. The phone was answered by a nice enough young kid - but he was clearly trained in how to push blame for any washer-dryer failure prompt…
Last reply by DIYCamp, -
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Hi all! I'd be grateful for your help... A couple of weeks ago, I was using my Indesit WIXE127 (UK) (TEV) which I've had for perhaps 9 years from new without any issues. Just as the wash was finishing its final spin, it began making a loud, rapid knocking sound and what appeared to be smoke came from the machine! Believing the machine to be knackered, I waited for the smoke to clear and had a poke around. I started by unscrewing and removing the back; there was nothing obvious. Nothing appeared to have caught fire. What I did find however was the plastic part lying loose on the base of the machine. As I looked through the door, I could see that the sea…
Last reply by Whitegoodshelp (Andy), -
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- 6 replies
- 577 views
I have a Hotpoint Model WMA9 - Serial Number 07101058 (an older machine given to me). Just lately it has been a bit of a noise and when turning the drum by hand it's making a bit of a grinding noise. I know the bearings on the drum are going and made enquiries today at Hotpoint as to what bearings I need. The reply I got over the phone was that it could either be 30 OR 35mm bearings and would need to take them off to check, and would I want an engineer to come out? No thank you was the reply! So they genuinely can't tell me or won't unless I buy from them? Does anyone know which size my machine would need - many thanks.
Last reply by Linda, -
- 2 followers
- 6 replies
- 415 views
I have a year old beko washing machine (WTB820E1W). It runs the cycle normally and spins at the end but the clothes come out wetter than they should. If I then do an extra spin and drain cycle the clothes come out as they should. Why is this happening? I've checked the filter, hoses and even cleared the drain pump but still no change. Please help! Very frustrating!
Last reply by Amyr1600, -
- 2 followers
- 6 replies
- 246 views
Our 2015 WM3370HWA front-load washer has developed a slow leak. We first noticed it the day after doing laundry when my wife saw that some water had pooled in the cracks in the tile floor in front of the machine. I cleaned it up and slowly over the next 15 minutes it reappeared. Checked the rear of the washer and saw some water on the floor back there also, but not as much as front. Checked all hoses/drain and no sign of leakage. No water at all on rear panel of washer. Cleaned up all water and ran a few empty load cycles. Leak did not reappear and I hoped it was gone, but later that night it reappeared. Turned off both water feeds overnight then opened the ho…
Last reply by Apesbrain, -
- 2 followers
- 6 replies
- 259 views
I have bought a washing machine drain pump from ebay and the prongs on it don't accurately match the little plug for them. However the prongs do have little holes in them. Is it safe to cut the two red wires from their plug and push them through the prongs of the new pump, twist them round, a bit like you do with speaker wire. I don't want to set the whole machine live and kill myself! This pic shows the new pump with the prongs. Thanks
Last reply by Catwheez, -
- 1 follower
- 6 replies
- 278 views
Hello, Our Hotpoint 95620 is on the blink. She's an old girl (getting near 40 years) and so no fault codes! I know her pretty well but cannot figure this out. The motor turns but does not sound smooth (stutter?) and does not spin. It does this on all settings. Pretty sure it's not the motor as I swopped it for another and still have the same problem. Now where's that old twin tub..........................? Cheers
Last reply by Rubadubdub, -
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- 5 replies
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hello i have just put a very muddy wash on, and like a wally have put in tons of liquid thinking it would clean the clothes better... instead, i have a foaming washing machine, that isn't making happy noises, and has foam coming out onto the floor. I've turned it off for the moment, but does anyone have any advice? Also, my girlfriend comes back from a weekend away a bit later on this evening, it would be great if she didn't have to find out about this! any help or ideas much appreciated cris
Last reply by davehills,
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