UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,103 topics in this forum
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- 1 follower
- 5 replies
- 112.6k views
Hello, I've got a huge problem with my washer dryer. Here's what's happening: several months ago i noticed that at the end of a wash cycle time was running slowly - now i know it was due to slow draining. Eventually the f05 error came up once every few weeks, but now it's on every time and i can't finish any wash cycle. It gets on between 'wash' and 'rinse' so it's during the first drain. I have checked the filter and the pump (with the ball in), both perfectly clean. I have blown into the outlet hose and it's fine too. I have replaced the motor of the pump with a new one and it's still the same. I can always hear the pump working but the water is not being removed from…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 92.5k views
My Miele machine makes an awful smell, and it gets worse from maybe a day after using it. The smell takes over the whole house and gets to the back of your throat. I seem to have tried everything - white distilled vinegar. countless hot washes at 95, water plus. I've cleaned out the detergent drawer so it is spotless and i've cleaned inside the machine itself. I've also check my U bends, drains and opened the flap at the bottom off the machine and cleaned in there. Also i have a small flexible brush which I've used to clean out every hole/pipe in the machine i could find. Also I check the inlet filter and that wasn't blocked either When I open the flap at the bottom of…
Last reply by Whitegoodshelp (Andy), -
Black Marks On Clothes
by Guest jamiefm- 1 follower
- 6 replies
- 83.4k views
I have had black marks on clothes when I have washed them. I read on some sites that I should carry out a maintenance wash to get rid of any grime or build up which I did. I did this with a normal powder detergent and at 90. However there are now small black particles of grime or gunge floating in the machine when it is in the rinse cycle. I have put it on rinse 3 times now with no clothes in and the particles of dirt or gunge are still there. Could this be the cleaning I have done has released this dirt into the drum? I am reluctant to put a wash on with clothes as these particles or gunge will mark the clothes. Does anyone have any suggestions? Thanks
Last reply by alko71, -
- 1 follower
- 7 replies
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We had an engineer to fix the dish washer and whilst he was here asked him about the washing machine door seal which is coated with black slime/mold. He said the only choice was to get a new seal and that it would happen again. He said we could try to clean it but it would take all day and now I have read there are problems with spores and that you should wear a mask and goggles!! Any advice??
Last reply by Whitegoodshelp (Andy), -
- 4 followers
- 49 replies
- 57.6k views
Hi, my washing machine bleeps intermittently through the cycle. Any help would be appreciated.
Last reply by Lwio, -
- 1 follower
- 19 replies
- 56.6k views
We have a Hotpoint WDD960 and after starting the drying cycle the machine stops with error F13. It will dry for a random amount of time before stopping so I am confused what the problem could be. Recently we had the main PCB replaced as the machine wouldn't respond at all so I am ruling this out as the problem. According to a google search, F13 refers to "Dryer fan or dryer thermisotor faulty" The odd thing is the machine isn't that old and the dryer has only been used a handful of times in it's whole life. We do have very high PH level in the water here meaning a lot of limescale build up so could this be the problem? Also the temp sensor would work for the washing c…
Last reply by rich99, -
- 1 follower
- 11 replies
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Hi, I am having trouble with large amounts of foam leaking from the detergent dispenser drawer on my Beko WMA 767 washing machine and was hoping someone here might be able to help. I have been to excessive foam in washing machine page here: too much foam (those are my comments under the article) so that should give you an idea of what's been happening and what I've tried. I have recently moved house but used to have a similar issue in my old house only not as often as it is occurring now, it's now happening pretty much with every wash. I normally would use the Tesco own-brand liquitabs but since the foaming I read it was perhaps an idea to use powder instead so I have n…
Last reply by AfxTwn, -
- 1 follower
- 4 replies
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Hi. Greetings from the colonies ! I'm in Australia but info is thin on the ground and I'm hoping some help from the 'old country' can assist me. I have an Ariston AQXXF 129 front loading washing machine. The machine will start a wash cycle OK. Water can been seen / felt being drawn in. However when it changes to the rinse / spin cycle an Error message : H2O is displayed on the LCD. Research suggests that this relates to a problem with water in / water out. I don't think it's drawing water when switching to spin cycle as I can neither feel or hear water in the pipes then. I've checked the pipes and there are no blocks, issues with water pressure / FOD in the filter. I…
Last reply by oldlock, -
- 1 follower
- 3 replies
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hello andy and all i have an indesit IWE91480(uk) washing machine 9kg load. at the start of this week i found it displaying F06 with all lights flashing. no time to do owt so left it til the weekend. door locked (red displaY on lcd) to cut things short, checked pump filter, used manual tab to open door, pump working ok and m/c empty. with door open red lock display disappears, unplugged for a while, powered up again no error display no door lock display (provided door open, if closed door lock displays) had suspected pressure s/w. decided to try running it on 15 min wash cycle(empty), it performed this ok, low level of water for wash part of cycle, up to the dished glass…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 8 replies
- 54.5k views
I own a Beko WM6355W washing machine, I've had it for three years and I'm starting to have a problem with it. The Machine starts okay, the water comes in, and then after 3 minutes it suddenly stops (showing three minutes have passed of the cycle on the display 1:39 to 1:36) and no washing is going on. The machine is full of water, and I can't open the door unless I turn it off. I have to manually drain the water using the filter pipe at the bottom. The filter is not blocked I have checked. Also, when I turn off the machine, after one minute it clicks meaning I can open the door., but if I open the door water comes out. I've checked online and I haven't found any solut…
Last reply by Paul Armstrong, -
- 1 follower
- 2 replies
- 52.5k views
Hi my washing machine's drum is not turning. It fills and drains ok, but is fairly silent when it's trying to turn/spin. It's about 5 or 6 years old. Haven't checked anything so far other than the drum resistance which seems normal. From what I've read it could be the motor and/or brushes? The other thing worth noting is that it's occassionally not spun clothes very well (ie still wet) Any help would be much appreciated
Last reply by wightowl, -
- 1 follower
- 18 replies
- 50.6k views
Hello there, Having called the repairers out twice already to be told the grinding noise coming from my LG (front loading Direct Drive F1247TD5 washing machine) was 'user-error' (erm ?!?!) I decided to take a look myself. A low pitch, very loud, intermittent grinding noise (please hear attached). The noise sounds only during wash and rinse cycles Some days (rare) there is no sound, others and the noise is constant. The machine is 3 years old & I live alone WHAT HAVE I ALREADY TRIED? Checked pump filter (no blockage), Checked rotating part inside the pump is still 'firm', no wobbling and snaps back when pushed. Bot…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 16 replies
- 49.5k views
Fault code appeared yesterday when arrived home. Did another wash, all OK until the end. ‘End’ came up in the display briefly then fault code re-appeared. It was only on 800 spin so clothes not completely dry. Looked on Hotpoint website and they don’t list an F 08 code. Rang Hotpoint this morning, no use at all after ages on hold. All they wanted was to get an engineer out! Machine is 5 1/2 years old so just out of warranty! Checked pump filter and removed 20 p piece. Thought that may be it. No fault still occurs. Looked on web for F 08 and get different replies, from heater & pressure switch. Had a look in machine, checked all wires, did notice a lot of carbon depo…
Last reply by pilotdavo, -
- 1 follower
- 3 replies
- 46.5k views
Hi My Hotpoint washing machine dispalys code f-02 which is motor jammed /tach disconected but if you stop the machine you can turn the drum by hand i have replaced the shock absorbers and springs with genuine hotpoint parts as i thought they may have been triggering the unbalanced load switch The motor bearing and belt are fine and the drum does not seem to have any room on the bearing. The machine will go through a full cycle if there is no load in it but as soon as you put a load in it starts to play up the drum moves around so violently that it is hitting the steel casing of the machine and almost lifts it self off the ground. Only thing i can think of is the dru…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 44.9k views
hi there, my problem with my 16 month old hoover DYN8144D washer is that, 3 months ago I had the error code 16, of which I replaced the heater element (5min job), but now I've the problem of error code 14, would you say id be best replacing the heater element or a new NTC probe, thanks.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 16 replies
- 39.4k views
My Miele W3740 keeps flashing up 'waterproof fault', this is the first problem I have and the machine is nearly 7 years old. Any help or advise would be most appreciated. Many Thanks. Teri
Last reply by mrs j, -
- 1 follower
- 4 replies
- 37.2k views
Hi all. Hopefully someone sees this message one day. I keep getting this error on my machine. Not all the time but if I use it more than once a day I will definitely get it. I've checked for blockages but nothing in there. Tried changing the pump and still the same issue. Am I missing a blockage somewhere? I've took every pipe out of it and checked them and flushed them out I cannot see where the problem is anymore. Can anyone help at all?
Last reply by DaneRoadBuzzBuzz, -
- 1 follower
- 1 reply
- 36.6k views
Hi. I am looking for some help. My hoover Optima Washing machine keeps stopping mid cycle. Eventually once the digital timer reaches zero it displays an error code 08. Can anyone help. Please!!.Model Number is OPH 714D -80
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 35.8k views
I have a Hotpoint Aquarius WMA56 which has occasionally caused holes in clothes, mainly t-shirts or other thin clothes. Recently, however, it's appetite has grown and it is eating socks. I couldn't work out how this was happening but now I have just completed a wash and a sock was caught behind the door seal and caught on the outside of the drum. Is this a known fault with this model and is there a cure? The machine is I believe 2-3 years old.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 35.7k views
Hi We've had a Miele Paragon Plus for around seven months and are getting a black mould growth on the bottom of the door seal - what is the best way to remove this please and prevent it coming back? Also, is it best for the machine to have the door closed or open when not in use? - the instructions advise having it closed to prevent objects being inadvertently put in the machine. Many thanks, Chris
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 8 replies
- 33.1k views
hi, can anybody please help??? i started my indesit moon on a 40 wash,soon as i started it i realised that there was somthing inside the washer that shudnt have been.5 seconds most!!i held the on/off switch in untill the washer started to pump out the water,then turned it off at the wall,removed said item,then turned washer back on to start the load again.now the power light is flashing and will not do anything else,all wash cycle buttons do nothing,and holding in the on/off only makes a 'bleep' but nothing else,i can not turn washer off by on/off or start a cycle,please can anyone help???????? many thanks shirlianne
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 32.4k views
I have a ecobubble washing machine. It gives me following sign which I can not understand and it does not turn off automatically as it was used to be. Instead it keep blinking the symbol. I went through the Italian manual (through pictures) I did not find any similar symbol. Please let me what this means and what should I do to stop this symbol.
Last reply by Ruwantha, -
- 1 follower
- 10 replies
- 31.9k views
Can someone help - Our washing machine has no power, It was doing a cycle and turned off, no lights are on at all even after turning on and off multiple times. It is not the wall socket as I have tested it and it is not the fuse in the plug as I have swapped it over with another that was deffinatly working. Any suggestions would be very much appreciated. Kind regards
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 10 replies
- 30.2k views
We have the above machine. For the past few months, clothes have been coming out sopping wet, and on watching the machine, it does sometimes not spin at all, or will not do its final spin. Recently it stopped working completely, due to worn out motor brushes, which I replaced, and I thought cured it. its better but still has the above issues. We recently noticed however, that although meant to be a 5kg machine, this is only for certain programmes, most specify a 2.5kg max load. Would an overloaded machine cause this. After more investigation, the machine works perfectly on some programs, but not others most notably the 40 degree synthetic. On this program, with a normal…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 20 replies
- 29k views
Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by microelk,
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