UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,002 topics in this forum
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My machine is leaving water in the detergent compartment. I noticed a couple weeks ago that my machine was not rinsing as usual. I have emptied the drain hose and filter and did a 'clean run'. Reset the machine to rinse twice and the clothes came out fine but water stayed in the powder compartment each time. What else can I try before I call an engineer. I do not use fabric conditioner. Thank you
Last reply by Whitegoodshelp (Andy), -
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Hi all. Iv just bought a 2nd hand hotpoint wmfug742g it all worked fine when I picked it up. Got it home plugged it in and the key lock will not come off. I hold the button down for 3 seconds and it counts down from 3 but the key lock will not come off. I have tried unplugging it for 10..15mins and trying again but the key lick won't come off. Won't even switch off with the power button. Any help and advice would be much appreciate thank you
Last reply by Erni28, -
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Hi. I have problem with my samsung washing machine model WF70F5E5U4W. Somethimes not reaching full speed on spin cycle and drops from 9 min to 1 min. When I enter in test mod and run SPN it reach 1400 rpm an than throw 3e2 code. Somethimes SPN test run normal without error. Main PCB changed Motor changed (BLDC) Please help. Tnx.
Last reply by Hrvoje, -
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Hi to all, I've had a look at the Troubleshooting page but could not find a section which relates to this problem. We've had this machine for 17 years now and although the body is rusting underneath the soap drawer, it still worked smoothly until a couple of days ago when any program used simply goes to the rinse program. We usually use either the 30 or 40 Cotton program with the Quick wash button and the Reduce Ironing buttons. Both the 30 and 40 degree programs take around 53 to 59 minutes. A couple of days ago any program be it from the Cottons section, delicates etc. simple shows 20 minutes on the display and the machine performs a rinse cycle. I checke…
Last reply by malteser65, -
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Hi, I have a 1.5 year old Beko WTG620M1W_WH and recently had some rust stains on my bedsheets and clothes. The filter was clear. Is this a problem with the washing machine or the pipes? Any idea what the solution might be? Wondering if it's worth getting a technician or just buy a new machine.. Thanks in advance! T
Last reply by Tuli666, -
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Please see photos i don't know what to do squint drum noisy machine small bits of grey plastic when we wash stuff. All help and advice appreciated, many thanks . Stevie
Last reply by Stevieb, -
I have a ZWD1262W. It works fine as a washing machine. However if I try to use the drying function it will initially work (run, air heats up etc) but where I set the drying time equal to or greater than 6 minutes then on count down the machine will stop and the led lights flash. When looking at the diagnostics it shows a control board fault. (If I set the drying time less than 6 minutes all is ok. The machine will also reset OK and function until again a drying time of more than 6 minutes is selected and on countdown the same fault occurs) I tried a new heater but this didn't make any difference (thought perhaps an earth fault). I have found a replacement pcb (…
Last reply by Whitegoodshelp (Andy), -
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Hi please can someone help, I am trying to find out what component Q14 is on the above control pcb of an indesit wixxe 127 machine, I don’t have a schematic, don’t know if Q14 is a triac or transistor because it’s completely shot. The pcb number is 0912150097701 Q14 is near J4 at the rear of the pcb where the plug for the door lock plugs in. Thank you
Last reply by adrianallen, -
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Hi, I have a Leisure RI85421 Washing machine and it started beeping whilst off this morning. I tried to turn it on a bit later but nothing happened. I have tried turning it off at the wall for a few hours but it still isn’t turning on. Have checked to see if there was a circuit trip and have tried plugging a hairdryer into the plug. Nothing has worked so far. Has anyone else had this experience before? Some advice would be much appreciated! Thanks
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 9 replies
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In middle of cycle Miele displayed F50 clothes didnt spin. Cleaned filter machine span motor very slowly then stopped totally. If reset machine it fills and then pumps water out but wont turn motor. Drum rotates without issue. Machine 7 years old. An enginner wanted £250 to stripdown as back dont come off. Everyring need to come out of front. How easy is it to take front panel off. Does xonreol panel need to come off to acccess screws? On and yes Test cycoe shows motor fault on first position
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 49 views
hi i have a beko prosmart inverter washer dryer when i try to start wash cycle its start taking water and after that its not spin and after 5 to 6 minutes it start draining water and switched off itself
Last reply by Whitegoodshelp (Andy), -
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Not having much luck lately, acquired the above washing machine and the thing wont fill, the unit has a triple inlet and the valves serve the door jet (working) the pre wash part of the drawer (working) and the main powder part and the drum (not working) I eventually get an ie error which is a water inlet eeror Everything else works the drum is sound and it drains okay. I therefore deduce that the inlet valve is cream crackered and buy a new one, only it's doing exactly the same as before..bugger! Is this likely a control board problem? The damn thing works when it gets enough water in it eventually but this is by only the softener jet and door j…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 72 views
Hi, I hope someone can help on this one. Got an old Whirlpool belt driven washing machine. I checked the belt and it's on good condition. The belt will spin the shaft without catching in either direction. The drum inside doesn't move when doing this. The water will fill and drain going through the cycles and the agitator works. The motor sounds like it's working while trying to spin, if I have my timing and cycles down right. I think the big indicator of the problem may be that the drum inside is locked in place. I would use the word seized up. It doesn't seem to want to move either direction nor will it tilt or give to one side or the other as I normally have seen all …
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
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Hi, can anyone confirm from the attached photos that the drum position on my Samsung Ecobubble is correct or has it slipped somehow. It shredded a seal last week, fitted new seal yesterday but the drum seems to be catching on the new seal. I had to disassemble the whole thing again to take the picture. Help please, thanks.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 87 views
Hello all, After following these excellent instructions from @bob12241 and @jonboyuk, I have tested the D7 diode (faulty) and will be replacing it to try to get my Beko WDIR7543101 going again. At the same time, I thought i'd have a go at fixing the long-standing problem with the dryer and was hoping for some help. The issue is that it cuts out after a few minutes of running. I've not used it in over a year now but since I had the machine open and multimeter in hand, here's the readings I got from testing the following parts: A. Element: 39.8 ohms B. Thermostat/Cutout 1: 0.01 ohms C: Thermostat/Cutout 2: 0.01 ohms D: Motor: 46.1 ohms These reading…
Last reply by Circuital, -
- 1 follower
- 8 replies
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I've been through the common problems and I seem to have the reverse issue... Our machine will spin (if it manages to get to that part of the cycle), but it seems to have issues with agitation (almost as if is slipping). I have replaced the belt but the issue still persists. Putting it on just a spin, it does a weird sort of jerky agitation as if it can't turn the drum successfully, sometimes it manages to get past this bit and go into a normal spin, but sometimes it doesn't.
Last reply by findon, -
- 2 followers
- 13 replies
- 148 views
Hi, I wondered if anybody can help me identify a replacement drain pump for this machine as Beko don't stock the genuine part anymore. I can't find a universal part that seems to match this one Pics of pump here https://imgur.com/a/IKo8EH3
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 97 views
Good afternoon, I have an Indesit IWME127 integrated washing machine that’s only just over two years old. The drum became very stiff to turn, and makes a loud metallic scraping noise when you try to do so by hand. I have watched various videos on this and it seems that, in order of probability, it could be: (a) a foreign object physically jamming the drum; (b) a drum bearing fault; or even (c) a damaged spider that holds the drum bearing (I had this problem before on a much older example of a similar model). Would I be able to tell which is the case by removing the back? In that case, as it’s a fitted (integrated) type and I haven’t had it out yet, what …
Last reply by Whitegoodshelp (Andy), -
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Miele W2662wps washing machine, I get a faulty buzzer on 1 of my setting (call Techincal service) on cotton 40°, all the other settings seem to be working, please can anyone give me any ideas as to what the problem maybe, Thanks Mal.
Last reply by Malcolm Griffin, -
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- 0 replies
- 99 views
Hi. I have a hoover washer dryer VHW854. it’s been going well considering it’s age but the dryer packed In recently ive replaced the heating element and the heater motor which snapped off from vibrations. All went well until the next wash. It is heating fine but the vibrations snapped the Dryer motor off the top of where the upper heating element is. I can’t seem to get screws that will keep it fixed? i suspect there’s two issues: 1) how to reduce the vibrations (I’ve tightened the bolts on the concrete). Do internal shock absorbers exist? 2) how to keep the motor attached? sorry I am a novice on this. Any ideas would…
Last reply by Roger341, -
- 1 follower
- 1 reply
- 70 views
Hi, Not sure if this is the right place for this question, but any help would be appreciated. Is it OK to put in a heating element of a different size to the old one, if the voltage is the same? I have been told to replace a heating element with a smaller one that was provided. I’m thinking that it would take longer to heat with a smaller element. But then the voltage is the same.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 69 views
On all Washing cycles my INDESIT washing machine IWSC61252 skip the step of water heating. The energy saver function is off. Any help would be appreciated?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 99 views
I've read the help files and listened to the spin noises, plus a few spin noise on other topics, doesn't quite sound like mine. The machine is 2 years and 9 months old. Here's a video of the noise. Quite simply - is this the bearing going/gone? https://photos.app.goo.gl/Q7D37LGgmmDvPm6v9 Thanks, Jason.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 80 views
hi - my washing machine has been playing up for a while now. Part way through a standard cycle it will end the cycle (usually about 20 mins in) and drain the machine. If it try a spin cycle it might spin full tilt or might just spin slowly. A rinse cycle might fully complete or get to ten minutes from the end and just keep drum spinning fairly slowly with no water for ever. And if i unplug it and leave it overnight then it will work fine for one load before going back to stopping part way through a cycle. I've checked everything i can think of - no blockages or leakages that i can find, the re-circulation and drain pumps seem fine, plenty of meat on the bushes of the mo…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 135 views
Hi All i have the Aeg 87695WD PNC 91460570201 Clothes coming out hot and steamy for drying , wash works fine iv had the thing in bits and condenser according to a German service manual I found is part of drum , no way to clean or even across though from videos i don’t think there’s a blockage Condenser solenoid valve seems to be filling a cup just fine and measures 5.3 ohms so I’m at a loss what’s wrong feel like putting a hammer through it at the moment. I've only ran the dryer for 5 or 10mins. Enough for the valve to open twice and draw water through, and enough time to get the drying steaming hot. if someone can watch the videos…
Last reply by Whitegoodshelp (Andy),
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