UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,199 topics in this forum
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I have bought and replaced the shock absorbers and also bought the 4 drum springs from Miele to change as well while I'm at it as the machine is 12+ years old and in good condition other than the shocks failing a while ago. I have opened up front side of washer and am intending to remove soap dispenser and attendant hoses for access to left side springs. Is there a special tool/knack for removing/replacing the springs. Do I have to lift the drum with ratchet strap to replace springs in which case can the door seal be left in place...
Last reply by Whitegoodshelp (Andy), -
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Just posting this here in the hope it helps someone else stuck in the same position I was in last night. If you've got a Hoover H Wash 500 washing machine, the front filter door isn't easy to open and you might think it's on some kind of locking mechanism, similar to the main door. Short answer - it isn't. The hinge is on the left hand side of the door and you might have to slide something like a credit card corner into the 3 o'clock position on the door to be able to release the catch.
Last reply by Paul T, -
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Hover DYN 9154 DBX When I select a programme the time and temp jumps randomly, I can press time to change say 30 to 45 if I then try and change temp the time will randomly jump to different settings as does the temp, we’ve lived with this problem for a number of years but it’s now getting worse im quite competent at diy etc any help appreciated, I’m guessing it could be the programming board or even a loose wire thanks
Last reply by Paulchef, -
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So I decided to replace my washer dryers heater element in the blower manifold Indesit IWDD7143SUK I see one screw holds it in place, well it snapped so half is still in the blower manifold, will the Heater element be okay to be held in place by Just putting it all back together Temporarily or can I use an alternative To hold it in place ?
Last reply by Whitegoodshelp (Andy), -
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- 2 replies
- 77 views
I need to remove the door glass for cleaning around the trim. How is the inner white plastic part secured? One screw near the handle and two near the latch but even with them removed it is not free. I assume it is clicked / latched into place but I have no idea where I have to force it apart. Any ideas? Thanks.
Last reply by Bilbo, -
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I have a Miele washing machine which just died in the middle of a wash. I drained it myself (there was not much water) and opened the door automatically. But now I would like to find out what has happened and, if possible, to fix it myself. There was no noise to suggest something was amiss (it is a quiet machine in general) and I just spotted it was off completely when I passed by it 15 minutes before the end of the 2-hour cycle. It did not blow a fuse and there is nothing up with the plug. I just thought I would post this here any case anyone has any experience of this or suggestions as to what might have happened.
Last reply by Whitegoodshelp (Andy), -
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Evening everyone, Im new here so firstly let me say Thankyou in advance to you knowledgeable people as I’m completely stumped. Can anyone help? My Bosh washing machine regularly stops towards the middle to end of the cycle with an E35 error. Now I believe it’s normally to do with excess or blocked water but it keeps reoccurring. The only way I can stop the beeping and get the door open to restart everything is like this: - Open front little door at the bottom. Drain off water through a little pipe. Then open the valve and let water out. I then have to tip the washing machine forward to drain more water (appears from…
Last reply by Whitegoodshelp (Andy), -
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My latest new article over on the main site Whitegoodshelp is all about the drum paddles inside a washing machine's drum that often come loose or break - how to remove and replace a drum paddle It should be noted that not all drum paddles can be replaced. Some of them may even need the entire drum taking out but fortunately many can just be clicked into place. The article contains lots of useful advice and tips on the subject.
Last reply by Whitegoodshelp (Andy), -
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- 3 replies
- 137 views
Hi there I noticed after I moved in the washing machine that came with the purchase was taking hours to do some cycles. After researching I can see its buggared but setting 8 does a good 45 minute wash however the temperature is scolding. Weirdly enough no colours are running and I mix colours. Image print doesn't come off really either. My plumber friend opened the cold supply to full as it was half open and hasn't changed the temperature. Anyone had this before and it may not just be the temperature part. The whole thing sounds scrambled!
Last reply by Whitegoodshelp (Andy), -
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- 1 reply
- 44 views
My washing machine lock seems to have decided to go haywire. Wheni try to use the machine and press the start button, the door lock light flashed and beeps. The door is then stuck, and I can only open it again by reaching into the top of the machine and pressing the top of the lock to release it. Any idea what is wrong and how I can fix this as I really can't afford to replace the machine!!
Last reply by Whitegoodshelp (Andy), -
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- 4 replies
- 112 views
Hi all, please would you be able to offer some advice on my Whirlpool washing machine? It has started making a noisy 'clunking' sound during the spin cycle and is gradually getting worse each time it is used. There is also a leak coming from the back of the drum. I'm assuming it's the bearing which needs replacing but I'm no expert having only done a bit of research. The model number & serial number are: WWDC 8420/2 (859204215010). Please see attached photo and video. 20210926_092501_1_1_1_1_1.mp4
Last reply by FatLaz, -
- 1 follower
- 3 replies
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Hi People👍I have purchased an old Samsung 14kg washer, it had some problems and still has to be honest, I found a problem in the main Inverter board at the back of the machine, I changed some components and solved the problem I had, but it still seems to have a couple of more issues that I believe are in the main board still at the back, one of the problems is it keeps filling with water, I have changed the water level sensor for a new one but it still doing the same unless I pull the supply cables from the fill solenoid. What I really need is a copy of the service manual, or a copy of the page from it that shows how to put it into "Engineers Test" mode and also how to…
Last reply by Grant1, -
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- 1 reply
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Hi guys I'm after a little advice. When pushing back in the washing machine my partner pushed on the top where the touch screen is and made it loose and pushed it in a bit. I have attached some pictures. Is this as simple as taking off the top of the washing machine and pushing back in? Thanks a lot
Last reply by Whitegoodshelp (Andy), -
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Hi there This started leaking a few days ago. Cleared filter, check seal etc- no dice. I took the back off and ran a cycle and the source (or at least the appearance) of the drips is clear- highlighted on the photo. However I have no idea what this part is! Looks like something is dripping down onto the solid weight below the front of the drum and the drip is coming from that weight. Doesn't appear to be the tray although that is quite hard to see during the cycle. Anyway if anyone has ideas from my photo, let me know. On the quick cycle it only dripped at one point: Fill- Nothing Wash- Nothing Rinse- During what sounded like it filling with water at the …
Last reply by ec362, -
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Hi I want to buy new bearings for my Indesit IWC 71450. I am looking on Amazon and the options are 30mm and 35mm. Any idea which it might be? https://www.amazon.co.uk/Genuine-Hotpoint-Indesit-Washing-C00202418/dp/B00KRE6GJS/ref=pd_sbs_3/257-9526858-6108147?pd_rd_w=5t7aS&pf_rd_p=a3a7088f-4aec-4dbd-97cc-9a059581fe7b&pf_rd_r=P57DWXG00JH2J1GDQ74W&pd_rd_r=dfda702a-8d08-4056-80da-6bda5f602814&pd_rd_wg=Y4teq&pd_rd_i=B00KRE6GJS&psc=1 https://www.amazon.co.uk/Washing-Machine-Bearing-Hotpoint-Indesit/dp/B003FTOYFA/ref=pd_sbs_1/257-9526858-6108147?pd_rd_w=npz68&pf_rd_p=a3a7088f-4aec-4dbd-97cc-9a059581fe7b&pf_rd_r=VSQ9SFA7AR9H69DGPHK0&pd_…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 88 views
Hi Guys, thanks for accepting me to the forum. I had this light blinking on my machine. did the following: 1. checked water supply: OK 2. checked flow rate: OK 3. checked the filter: OK 4. checked the waste pump impeller for free movement: OK 5. checked the drain hose: OK the light still blinks. I took the power plug out again, took off the inlet hose (with the solenoid) from the faucet, and put it back up. I put the power plug back in, now the light went off. This made me suspect that maybe the solenoid is on the edge... Anyhow, I used the opportunity that the machine is out, to clean the water inlet assembly. took it off, cleaned it, a…
Last reply by Assaf, -
- 2 followers
- 4 replies
- 87 views
I have a brand new Beko WER860541W. We’ve had it for a week. Today it’s developed a ticking sound when the drum turns clockwise that i can only describe as similar to a ticking clock that speeds up and slows down as the drum turns. Oddly when it spins at fast speeds, the sound goes away. Other than the sound it works perfectly. I was just wondering if anyone could hazard a guess at what it could be and if it’s worth getting the engineer out. Thanks.
Last reply by Daves8888, -
- 1 follower
- 3 replies
- 98 views
Got issues with a 5 year old bosch. The drum after a wash is all sticky and full of residue which only comes off with bosch cleaner, nothing else cleans it. As soon as i do another wash the stickiness and residue slime sticks to the whole drum again. I dont know if this is coming off the clothes or from the outside of the drum...any thoughts?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
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Hello I have a Bosch varioperfect serie 4 washing machine and yesterday a metal bottle top fell down the back of the detergent drawer. It’s affecting the wash/functioning. Does anyone have any tips that might enable me to get it out? many thanks, Adam
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 115 views
AEG L7WEG851R washer/dryer. This is about the third issue I've posted about for this machine; it hasn't served us well! I have checked advice articles and can't find anything about this specific issue. Background We discovered recently that the water was not actually getting hot, so I got busy with my multimeter and established that the heating element had no continuity. I've fitted a new one today and it's working - the water is hot. However during my testing I also removed what I think must be the humidity sensor, presumably for when it's drying. It goes into the back of the drum and has a probe on the end. Please correct me if this assumption is…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 62 views
Hi. I have a beko WMI 71641 that recently stopped draining. I replaced the pump to fix this. Since then I now have an issue where the water comes in to the machine to start filling the drum but appears to immediately be drained out via the outlet hose. I’ve checked the usual things - water pressure fine, water combining into detergent drawer ok, no pipe kinks, no filter blockages. The machine finally stops after a few mins with a tap with a line though it displayed. I know this implies no water coming in, but as I say I can see plenty of water is coming in…just can’t work out why it goes at ta Ishtar back out! any suggestions gratefully received. cheers …
Last reply by Whitegoodshelp (Andy), -
Hi all after alot of looking around trying to work out a fix for this, im in two minds as to just buy a new machine. Ive replaced the pump and taken the back off. I have replaced the water hose and checked the waste pipe too. The belt is still on. It will rinse and drain but will not complete any wash cycle- it cuts out after 2-3 minutes. Any help would be so greatly received. Thanks in advance. Machine-- Beko WDIX8543100 5 years old. £430 Serial number — 1680157408
Last reply by WillF, -
- 2 followers
- 3 replies
- 107 views
Hi everyone. This is my first post on washerhelp. I hope someone can help me out. I got a Miele W5801 and everything works fine, but the display / control panel displays upside down. Is there any way i can fix this, or do i need to get a new board with the display ?
Last reply by Whitegoodshelp (Andy), -
- 0 replies
- 1.3k views
We have a 7 year old Bosch Washer/Dryer machine. We typically use the dryer cycle only on towels. A complete wash/dry cycle can take over 4 hours so we set the timer at night and have soft warm & clean towels in the morning when we wake up. One night it stopped in the middle of a wash/dry cycle. The circuit breaker to the washer (and fridge) had popped. After resetting the breaker, the washer did not respond until the water was drained. The towels were still wet. A subsequent 2 hour intensive dry cycle made no difference. I like to fix things myself but I gave up trying to find helpful info on the internet. I swear that it is getting more difficult to find…
Last reply by DiogenesVS, -
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- 5 replies
- 364 views
Hello, I have a Bosch WFG2420GB washing machine that stopped working during a wash, the' Ready' light started flashing and the door was unlocked. I think it was towards the end of the wash cycle on a 60 deg C cottons+linens setting. It still had all the water in the machine. When selecting and starting the drain function to get the water out of the machine it did not respond so I had to drain the water out of the machine with the drain hose under the front cover.I removed the pump cap and checked the pump for loose debris/fluff etc but did not find much at all. The pump impeller rotates Ok, so the pump cap has been put back on.I removed the drain hose off the back of the…
Last reply by Whitegoodshelp (Andy),
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