UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,176 topics in this forum
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We have a 7 year old Bosch Washer/Dryer machine. We typically use the dryer cycle only on towels. A complete wash/dry cycle can take over 4 hours so we set the timer at night and have soft warm & clean towels in the morning when we wake up. One night it stopped in the middle of a wash/dry cycle. The circuit breaker to the washer (and fridge) had popped. After resetting the breaker, the washer did not respond until the water was drained. The towels were still wet. A subsequent 2 hour intensive dry cycle made no difference. I like to fix things myself but I gave up trying to find helpful info on the internet. I swear that it is getting more difficult to find…
Last reply by DiogenesVS, -
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- 3 replies
- 150 views
Hello, I have a Bosch WFG2420GB washing machine that stopped working during a wash, the' Ready' light started flashing and the door was unlocked. I think it was towards the end of the wash cycle on a 60 deg C cottons+linens setting. It still had all the water in the machine. When selecting and starting the drain function to get the water out of the machine it did not respond so I had to drain the water out of the machine with the drain hose under the front cover.I removed the pump cap and checked the pump for loose debris/fluff etc but did not find much at all. The pump impeller rotates Ok, so the pump cap has been put back on.I removed the drain hose off the back of the…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
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Hi everyone, I’ve had my new world washing machine for a couple of months and it has started marking my clothes. It will only mark random items so some come out clean but others come out marked with dark brown/black spots. I’ve had the repairs guy come out and he says the washing machine was fine but that it could be a build up of fabric softener. I’ve cleaned my washer on a 90’c wash and it is still marking my clothes. Does anyone have any suggestions of what could be causing this. Would appreciate any advice or tips thanks joeleen
Last reply by Joeleen, -
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Hi all, we have an ISE W288 ECO, it is 8 years old. It has stopped mid cycle and says wash motor fault. I have emptied the water, checked the pump and tried to get it going again to no avail. Local engineer hasn't heard of ISE and says he won't come and look at it. And as ISE has now shut down, I don't know what to do. I really want to repair than scrap.
Last reply by Whitegoodshelp (Andy), -
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I have two AEG Lavamt 981 washing machines which are still running. One is in neeed of a drum bearing change but I am struggling to obtain a replacement seal. I have tried Ransome Spares & a couple of other companies without luck. They claim not to have the necessary machine data, plate below. The twin lip seal is for a 35mm dia shaft & fits into a 78mm bore in the spider. There is an outer lip of 87mm diameter which contacts the steel outer drum. The original is Corteco 45-78/86-10.5/15 BAESLSFX7 It seems a shame not to repair this machine for the sake of an oil seal. These machines are so well made, they still work & l…
Last reply by Whitegoodshelp (Andy), -
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Hi, I have a BEKO WMB101433LW which is currently refusing to spin at all. After noticing that the drum is very stiff to turn manually by hand, I removed the belt and found it freewheeled loosely and that the motor pulley was the culprit. After removing the 3 pin connector plug from the motor (see attached pic) the motor goes to a loose freewheeling state, so it is the connecting of the wiring (cannot find any wiring diagrams or service manuals to identify wires) that is changing the torque setting of the motor. I removed and accessed the entire PCB section feeding the wires in that corner (motor, heating element etc) to see if I could see any blown capacitors…
Last reply by Shanksy, -
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- 3 replies
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Hi, I've become a home grown expert in the terrible joy of maintaining a Combi machine. Samsung Eco Bubble 8kg model. (WD80J6400AW) I frequently get the 5c error code, so I drain it and I take it apart and clean all the hoses and it normally works again. This time it didn't work so I guessed that the drain pump had finally given up. I referred to many videos as i haven't done this in many years. I cannot find any specific info for my model, or good info on combi's at all. But when I took the unit apart there's 2 pumps (DC31-00181A). I started a spin cycle and I could see that one pump worked. I swapped them over and sure enough neither worked, so that looks…
Last reply by Whitegoodshelp (Andy), -
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I just moved into a flat with an Indesit Washer (IWSC61051) Here's a quick summary of my problem: - The machine is very noisy (could be normal) - The timer delay 3 hr option is always activated (no matter what option I cycle to, and almost always I leave the option disabled) - As soon as I press start, one of the four timer delay icons is illuminated - usually the three hour one as shown in the videos I will share below. - The machine NEVER finishes a wash cycle. Eventually it will spin slowly, and keep spinning slowly for hours and hours and hours and never reaching the END state whereby the door can be opened. More detail: I've includ…
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
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Hi, This is far above the FAQs and I cannot find a definite answer on this site, or elsewhere, so any advice would be useful and much appreciated Unwilling to pay Miele prices for a bearing seal on a W844 machine that is 20 years old and had had a very hard life, I used a compatible seal which appears to be of good quality. As I am currently in Italy, I used ebay as most UK suppliers will not post to Italy. As I was limited on choice, I used a high tack silicone grease (this product: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwievp7q0b3xAhXQCOwKHXqLCuoQFjABegQIFhAD&url=https%3A%2F…
Last reply by Whitegoodshelp (Andy), -
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My seven year old washer dryer seems faulty. Normally clothes are very dry after it’s very long wash and dry cycle. It’s a condensing washer dryer. I noticed clothes were still quite damp, dryer than a spin, but still not fully dry. I just tried a single t shirt in a quick wash and dry cycle and still very damp. Does anyone have any suggestions, other than buying a new one? I want to move soon so would sooner buy a new one when settled in new home so a repair would be great!
Last reply by Skippydoo, -
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I have a Beko WDX8543130B Washer Dryer. It isn't working on the dryer setting at all. The washer part partly works. When put on a dry cycle it drains, spins then stops, the motor hums and it skips the dry cycle and finishes the whole program without drying anything. The motor still hums but does nothing. I've tried a new pump, pressure sensor and I've checked for blockages. I can't work out what it is. I've removed all the PCB boards and checked for damage and I can't see anything. Ive checked the wiring and I also can't see anything. Could anyone send me in the right direction?
Last reply by MikeTheRepairer, -
- 1 follower
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I bought a new Samsung eco bubble in 2016 and now it stops mid-wash and I have to start it manually again. It takes sometimes 5 hours to get through the eco wash. This shouldn't happen to a machine that is less than 5 years old? I had a Zanussi a few years ago that went for 15 years. I think these machines that are made today are all designed to fail in a short time. The last machine I had was a Bosch and it lasted 12 years (Bosch limit) Can anyone advise what may be the problem? PCB? It has to be an electronic problem as the water works are working fine.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 75 views
Hello there! I have a Brandt washing machine, ancient, analogue and, until recently, going strong. The machine started sporadiacally overfilling which I put down to overloading the machine as I had to wash a couple of small rugs. However, the issue is now persisting on every wash and every cycle. I've taken off the vacuum trap and hose and tested and there are no air leaks in these parts. Blowing into the top of the hose when the drum is full results in bubbles in the water as expected. I've also tested the pressure switch during the fill cycle by blowing gently into the lower end of the hose and it shuts off the water, no problem. I've checked in the drain…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
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As above really. mrs called me and the washing machine gave up today its only 2.5 years old, she said it gave an error message so turned it off she was unable to tell me the code. I checked manual and unplugged it and left for 2 hours to discharge and reset but had made no difference. when i press the power button the machine clicks 3 times (a sort of soft relay click from the display area) and then the child lock symbol comes up for a couple secs and then it turns back off again, rinse and repeat nothing else happens no other display anyone have any ideas would be appreciated
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 107 views
I've purchased a Bosch Series 4 model nr WAN28209FF and the fabric softener doesn't get used. I would send it to warranty but it's such a hassle moving it around I would prefer not to.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 175 views
Hi all, I've been reading through this amazingly helpful forum and have found a lot of similar issues, but I've now reached a dead end, I'm hoping someone can give me some guidance. My Bosch washer dryer is this model: wvd24520gb/01 On every dry cycle it stops after 15 mins, and the element never gets hot at all. Here's what I've checked: - The fan is spinning and air is circulating - Water is entering the condenser and being drained - The thermostat hasn't tripped, and has continuity as expected - The NTC sensor has the expected resistance, 4.8kOhms at room temp, which falls when heated - The element has the expected resistance, 36…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 137 views
Hello there! I own a IWME 27 washing machine by Indesit. I have the S/N if necessary. Attached pictures of the problem + video: https://youtu.be/ChZOoD2yWMo Issues started appearing when the machine was loaded with probably too many bedsheets. I wonder if the cracking was caused by this. Thank you sk
Last reply by sharedknowledge, -
- 1 follower
- 3 replies
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Good morning. I have changed bearings on washing machines in the past - most recently on an AEG Lavamat. When the drum bearing went on my Hotpooint Aqualtis I assumed it would be straightforward to change... but my problem is that I have removed the drum and casing ( a nightmare in itself) but cannot split the casing . Any one have any ideas on how to go about this without damaging the casing. ? Many thanks.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 85 views
Hey there! i bought a new washing machine last week, got the H wash 300 and it works great except i seem to be having real trouble getting the door to unlock after a cycle, it's almost like it doesnt register that the cycle has finished on the app which is preventing it from unlocking and allowing me to obtain my laundry has anyone else had similar issues with the link type washing machines? is it the app or am i doing something wrong?
Last reply by Whitegoodshelp (Andy), -
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Hi. It's me again. I have a 7 year old Bosch Washer/Dryer combo that stopped in the night on a wash/dry cycle. The circuit breaker to the kitchen had popped. And it popped a couple of more times in attempting to restore operation. In the end it was the dryer fan that needed replacement. The fan draws air from the condenser and directs it through a manifold with a heater element and a couple of TOCs. The TOC's are normally closed switches that open if it's too hot in the manifold. In this case the fan would not spin, the air was not moving, things got over-heated and both TOCs popped open to shut down the heater. At that point we got an E95 diagnostic on th…
Last reply by DiogenesVS, -
- 1 reply
- 187 views
I have a washing machine that should be a model WF90F5E5U4W, but I bought it second hand, and I think there are some parts from a different machine as well (perhaps the electronics). I don't think the parts are wildly different, I suspect it's simply the same kind of machine with a different capacity. It will stop running in the middle of a wash cycle, none of the buttons work, and the display is off. After a few minutes or sometimes a few hours it will continue where it left off (and maybe turn off a few more times). I have the feeling that some cycles are less likely to cause problems than others, but that might be wrong (I had the feeling that cycles without heat …
Last reply by nasm, -
- 1 follower
- 1 reply
- 78 views
Hi all. Looking for help diagnosing what is going on with my washing machine. Zanussi ZWF16070W1 - 10 years old, steady use through that (couple of minor replacements in that time, pump, heating element) Symptoms: Fills ok, drains ok, door latch locks and unlocks ok. Intermittent problem: Fills with water then stops - drum doesn't spin either way. - machine does nothing. I have tested this on various settings and it behaves random on each - sometimes the drum will spin in each direction for the cycle - but more often nothing will happen. Sometimes on spin setting it will perform the spin - other times it wont. On the times it does wor…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 219 views
Ok so I have a hisense washer dryer which works fine when just washing but when I put into a drying cycle it throws an f17 error which I’ve read means no water is getting to the condenser.... any ideas on how to fix it?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 71 views
Hi and thanks for enrolling me to the group. Can anyone help ? I have a crown auto wash machine .. The machine switches to end cycle afer 3 seconds on any wash cycle selected ... no power on water inlet valve ... have tried disconnecting hose on water pressure switch and also changed the main control board ...
Last reply by Luka, -
- 1 follower
- 16 replies
- 241 views
Hi guys, Bit of a weird one! I return home from work last week to find the the kitchen flooded and the circuit breaker tripped. The washing machine would not power up and the fuse and power source were fine. I quickly found the issues and it turns out a slug had worked its way into the PCB housing and managed to fry itself and the PCB in the process! The model of the washing machine is a HOTPOINT - WMFUG 863G and is about three years old. I quickly found a replacement PCB on eBay which was described as in used working order for £20. Before switching out the damaged PCB for the new one i took photos of all the connections to ensure they went back …
Last reply by Whitegoodshelp (Andy),
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