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  1. Yesterday
  2. Whitegoodshelp (Andy)

    LG washing machine WD16223FD shock absorbers

    Did you definitely fir them the right way around? The washing machine suspension dampers have different requirements for left and right sides. This is because when the drum spins there is extra force put on the damper that takes the force of the drum spinning around. So for example if the drum spins clockwise when looking from the rear then the damper on the right (looking from the rear) should be stronger.
  3. Whitegoodshelp (Andy)

    Washing machine recommendations?

    I also have a lot of advice on my buying appliances section including which is the best brand etc
  4. Whitegoodshelp (Andy)

    Washing machine recommendations?

    Hi, I have my thoughts about that question on my main site here Which is best, a top loader or a front loader?
  5. So of course my washing machine stops working mid cycle at 11pm...it came with our house, looks really old, and has been on the fritz for a few weeks, so it's definitely time for a new one. (Not going to lie, kind of excited...not sure what that says about me, haha.) So...top loader or front loader? Any brand/model recommendations?
  6. Last week
  7. Hello there, I recently replaced the bearings on the tub of my LG WD16223FD. After putting everything back I realized that one of the shock absorber is pressed completely down and making loud noise during spin cycle. So I went ahead and bought a new one. After installing the new shock absorber, it is also completely pressed and makes loud noise. You can see that in the attached video. Now there could be 2 possible reasons for it the new shock absorbers are also bad (fake) OR I did something wrong while putting the drum back together. The right (white) is the new one. The black is the original one. What could be the problem? I am out of ideas :(. Thanks! Tathagat lg shock absorber.mp4.ff.avi
  8. Whitegoodshelp (Andy)

    Bosch - Weird sound and smoke.

    Thanks for the update. The sound of the drum catching on the door seal tends to diminish quite a lot once you have water and soap suds inside although it would probably return during the spin. Please let us know you get on.
  9. Whitegoodshelp (Andy)

    in-wash temperature sensor reading

    Hello Tony. I presume you don't have the instruction book? If not you might go to download it from here Appliance instruction books and user manuals If you do have the instruction book and it just doesn't mention it then I'm not aware of how to activate such a feature and if it is only for engineers it's unlikely to operate during proper and full wash cycles if it is just a diagnostic tool.
  10. Whitegoodshelp (Andy)

    Twisted metal strap in drum

    Thanks for the updates. Well that doesn't remotely look like a sensor. It just looks like a long metal strip. Surely a sensor needs electrical connections. I also cannot imagine how a sensor that should be fitted to the outside of the drum could get inside the drum. Even if it was fitted on top of the drum on a washer-dryer close to the heating element, if it somehow fell into the machine it would fall into the gap between the inner drum and outer drum and I cannot imagine I could possibly get inside the drum. Very weird. Any further details or photos would be very useful and interesting thanks.
  11. Whitegoodshelp (Andy)

    Which is best overall washing machine 2019

    Hello there. I would be fairly confident in advising that a Miele washing machine would easily match those requirements. Having said that, filling up with water and pumping out the water should be pretty much the same across all washing machines. The noise caused by water going into the washing machine is dictated mostly by the amount of air and water pressure in your plumbing. And all washing machine manufacturers tend to use pumps that are essentially identical in the way that they work. To be honest they are mostly quite quiet on wash cycle these days if they do not have any carbon brushes fitted. These brushless motors are becoming far more common. The only way to be sure if the motor has carbon brushes fitted or not is to spin the drum round by hand, which you might be able to do if there is a demonstration model in a store that has had the transit packaging removed. If it makes a clicky, whiny, ratchety sound then the motor has carbon brushes. If the drum hardly makes a sound at all when you spin it by hand then it will have brushless motor. Such a motor will be almost silent on wash and rinses and slightly quieter on spin. It's possible some manufacturers might list brushless motor in their technical specifications so you might be to find out online too. If you are serious about wanting to research buying a washing machine then the best place to research for the best new washing machine recommendations is my affiliate Which? Who plough a lot of money into testing them all of the time Why subscribe to Which?
  12. Hello, i am looking to purchase a new front loader washing machine and need to know which is overall best with regards to all the following: quietist spin cycle quietist wash cycle quietist filling quietist pumping out Any advise please, Regards.
  13. Hi Kal402, thanks so much for the info. We've booked a dryer repairman to come in a week or so. He didn't know what the metal strip was. I think we're experiencing similar problems as you with the different cycles so we'll double check and also send him this post. Thanks again and I'll update this post once we know for definite. Best wishes.
  14. Just an update I had Hotpoint visit to inspect my machine as it was still under guarantee. I had noticed that any program other than the 30 or 60 minute cycles would stop after about 15-20 minutes. Their engineer identified that a sensor was missing that told the machine if the clothes were dry or not. He said it was a strip of metal and asked if I had found one in the dryer recently. Problem solved. Parts ordered and now awaiting them to come back and fit them.
  15. Hi all - I kind of remember reading about a service feature on my AEG washer where I could display the actual temperature sensor reading on the display while running a normal wash - so without entering the diagnostic mode with no laundry loaded. Can anybody help? Thanks!
  16. spirallingspiral

    Bosch - Weird sound and smoke.

    Ill be sure to check that. I tried using it again, the donkey sound has kinda mellowed down for some reason but the drum rotation looks kinda out of proportion, i have called a third party service to check the bearings like you said. ill let you know how it goes.
  17. Whitegoodshelp (Andy)

    Bosch door removal

    Thanks for the update.
  18. darrow

    Bosch door removal

    Thanks. I did what you suggested. In case anyone else has the same question, there are no nuts on the back on the Bosch WAS24466GB. You can safely remove the screws and nothing drops inside.
  19. Whitegoodshelp (Andy)

    Indesit washing machine

    Hello Tina. Unfortunately your description is confusing. There are too many symptoms. It is very unusual for a washing machine drum not to turn as well as the pump not draining the water out. They are usually two totally separate faults. If that is the case something very unusual has happened. If the motor works and the belt is okay then the drum must turn. The only other thing that could stop the drum turning as if the drum is seized up. But that would be extremely easy to detect. Can you turn the drum by hand? If you can then I don't understand how you can say that the motor works and the belt all okay because if the drum isn't turning and the motor is working it can only be caused by about being off or the drum being seized up.
  20. Hi hopefully you can help my washing machine was working then stopped the washer fills with water the belt is ok the pump & motor works but the drum won’t turn,wash,drain or spin hope you can help, thanks
  21. I haven’t got a photo. It literally is a small black tube. We blocked ours 6 months ago now and I haven’t had an issue since
  22. Mr Ra

    Bosch WAQ284SOGB

    Ok thanks for your reply
  23. Whitegoodshelp (Andy)

    Bosch WAQ284SOGB

    Hello. It's unlikely that transporting a washing machine without transit bolts in place would cause any damage unless it was an extremely rough ride. If a washing machine is on a tiled floor it is very common for them to move about on spin when there is a load inside. Without seeing it I couldn't advise if it is excessive or not. Obviously if the outer drum thumps the side of the casing then that is not normal. If it is okay once it gets up to speed that tends to imply there isn't a fault. The amount of movement of the drum and washing machine varies depending on the load, a good full-sized load is often more stable than a smaller load. Especially if the smaller load has one or two heavy items in.
  24. Whitegoodshelp (Andy)

    Bosch door removal

    You would need to disconnect the washing machine from the mains. Then remove the front clamp band holding the door seal in place if fitted and then peel away the door seal from the door frame on the casing. This will allow you to put your hand behind whilst unscrewing the screws. You will be able to tell if there is anything to drop down or not. Or you will be able to hold onto it if there is.
  25. Have you a photo of it? Could it be a breather pipe to let steam out or air in?
  26. vicki march

    Bosch Maxx Classic

    Thankyou for your advice. Will let you know how we get on.
  27. Hi Andy! I think it maybe the 30 minutes cycle then, however i only use it when it's a 2-3 item. Will let you know the outcome in couple of weeks
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