Find a reputable washing machine repairer and get advice related to finding a repairer

Before dealing with actual diy repairs, if you have a faulty washing machine that needs repairing and you aren't able to fix it yourself then you need to call out a washing machine repairer. Deciding who to call out can be difficult and stressful so this first section offers advice if you are considering getting an engineer to repair your appliance.

• Should I contact the manufacturer or an independent repair company?
• Find an independent domestic appliance repairman or company in your post code area
• I have a 5 year parts guarantee - should I use it?
• I need someone quick, should I try an immediate call-out repairman?
  1. Washing machine repairs (part 2)
  2. Should I look for a free estimate?
  3. Should I pay a call-out charge?
  4. Should I call a repairman out of normal working hours?
  5. Should I let my washing machine be taken away for repairs?
  6. Should I have my washing machine serviced regularly?
  7. What are the call out and labour charges by the washing machine manufacturers?

Help and advice regarding repairing your own washing machine

As the cost of professional repairs gets closer and closer to the cost of buying a new washing machine, DIY washing machine repairs have become more and more popular. However, it could end up being more trouble than it's worth, so you should be confident you know what you're doing before tackling DIY repairs. You should seriously be aware of the potential dangers, and should never work with electrical appliances unless you are competent to do so.

If you are determined to have a go yourself, then please read the advice about DIY repair safety which also includes tips on things to watch out for after repairing a washing machine so you don't introduce new faults. Particularly note the advice in I've turned the washing machine off at the socket or its own on off switch - I can't get a shock now can I?

DIY washing machine repair safety advice

• Is it dangerous attempting to repair my own washing machine?
• What is the best way to help someone who is getting an electric shock?
• Is there anything I should never do?
  • The following subjects are on DIY washing machine repair safety (part 2)
  • I've turned the washing machine off at the socket or its own on off switch - I can't get a shock now can I?
  • What do I need to watch out for after repairing or installing a washing machine?
  • What about other safety issues (non electrical)?

DIY Washing machine repair help (common faults)

• No water comes into the washing machine
• Washing machine fills with water overnight or when not in use
• Washing machine won't empty water
• Not heating up the water
• Washing machine is overfilling
• Washing machine is leaking
• Washing machine constantly fills with water and goes down the drain
• The program sticks mid-cycle
• Holes in washing (laundry) (Goes to one of my Blog articles)
• Door is jammed and won't open
• Door broken (or) hinge broken
• Washing machine is dead and wont start
• Washing machine is noisy
• Electric shocks from the washing machine
• Washing machine smells or gives off bad odours
• Washing machine smells - causes of grease, slime & black mould in washing machine
• Laundry (washing) isn't coming out clean or has marks on it?
• Laundry comes out of washing machine badly creased
• Drum doesn't turn or washing machine won't spin
• Washing machine is fusing, or tripping the electrics
• Washing machine stops with an error code
• Washing machine stops with lights flashing
• Program selector knob (dial) clicks round continuously
• Hotpoint washing machine shows tESt in display
• Fabric conditioner doesn't get taken into washing machine
• Fabric conditioner gets taken out too soon
• Fabric conditioner / rinse aid compartment is always full of water
  • Research Washerhelp's washing machine forum archive

DIY Washing machine repair help (extra tips and advice)

• What's the best way to pull a washing machine out?
• Can I turn the washing machine upside down?
• Do I need any special tools or equipment?
• Is it possible to introduce new faults while repairing or installing a washing machine?

I cannot give specific DIY washing machine repair advice. However, Washerhelp's forum (although closed to new questions) still contains a lot of advice which is open for researching. research Washerhelp's forum archive

Installing a washing machine

• How hard is it to install a washing machine?
• Tips for installing a washing machine - fill hoses
  • Tips for installing a washing machine (part 2) subjects -
  • Tips for installing a washing machine - drain hose
  • Tips for installing a washing machine - water pressure
  • Tips for pushing a washing machine in place
  • How to move a washing machine (Blog article)

DIY Washing machine repair help (the water pump)

• Where can I buy a washing machine pump?
• How does a washing machine pump work?
• Can I repair a washing machine pump?
• How do I clean my pump filter - where is the pump filter?
• What commonly goes wrong with a washing machine pump?
• The water won't pump out of the washing machine
• The washing machine pump is leaking
• The washing machine pump is noisy

Please Note:

All information is meant to be fair and balanced and is my own personal opinion based on 30 years experience. All advice is given in good faith and without liability, and is meant as a general guideline only.